Operations Coordinator

Boom Logistics, a leading provider of integrated lifting solutions across Australia, is seeking a dynamic and experienced Operations Coordinator to join our team in Western Australia. As the Operations Coordinator, you will play a pivotal role in supporting the efficient and effective operations of our business in the region.

Boom Logistics are seeking a proactive and customer-focused Operations Coordinator who is looking for a compelling learning, development and career progression opportunity to join our team in our regional operations on a full-time basis. 

This position collaborates with stakeholders to drive operation excellence. You will play a pivotal role in supporting the efficient and effective operations of our business in the regions. This position will be based in Port Hedland to drive our regional operations.

Responsibilities:

• Coordinate and oversee daily operational activities, including scheduling, dispatching, and tracking of equipment and personnel.
• Liaise with internal teams, clients, and suppliers to ensure seamless execution of projects and services.
• Provide timely and accurate reporting on operational performance metrics to management.
• Ensure compliance with relevant industry regulations, standards, and company policies.
• Assist in the development and implementation of operational procedures and protocols to optimize efficiency and safety standards.
• Collaborate with the maintenance team to schedule routine maintenance and repairs of equipment to minimize downtime.
• Demonstrate exemplary customer service, catering to both internal and external stakeholders.
• Address customer inquiries or issues promptly and efficiently, ensuring their needs are met effectively.
• Collaborate within a team environment, fostering effective communication among all members
• Spearhead initiatives aimed at enhancing business growth and driving continuous improvements.
• Ensure streamlined handling of bookings and optimal allocation of regional resources.

Role Requirements:

• Excellent communication and interpersonal skills, with the ability to build positive relationships at all levels.
• Maintain a strong focus on providing excellent customer service
• Proven experience in a similar operations coordination role within the logistics or construction industry.
• Sound problem-solving skills and the ability to make quick and informed decisions.
• Knowledge of health, safety, and environmental regulations relevant to the industry.
• Strong organizational and multitasking abilities with the capacity to prioritize tasks effectively.
• Proficiency in using computer software and systems, including MS Office and logistics management software.
• Sound data input/typing skills
• Ability to meet deadlines, prioritise tasks and plan effectively 
• Strong attention to detail
• Sound numeracy skills, and an intermediate working knowledge of Microsoft Suite 
• Willing to travel regionally to sites and depots as required

Benefits: 

• Attractive compensation package
• Opportunities for career advancement
• Access to professional development and training
• Flexible salary sacrificing and purchased leave options
• Provision of laptop and phone.

If you are a motivated individual with a passion for operational excellence and are looking to join a dynamic team in the logistics sector, we encourage you to apply for this exciting opportunity.

To apply, please submit your CV and a cover letter outlining your relevant experience and suitability for the role.

At Boom Logistics we recognise the importance of, and embrace diversity in the workplace and work locations. Boom Logistics is an Equal Opportunity Employer and encourages female applicants and applicants of Indigenous, Torres Strait Islander and/or ethnically diverse backgrounds to apply.