Company

Uq ResSee more

addressAddressGatton, QLD
CategoryConstruction & Property

Job description

Your opportunity 

We are looking for an outgoing and highly organised Operations Coordinator to provide operational coordination and services to support UQ Res strategies, presence, programs and initiatives. You will be required to balance conflicting priorities, work to deadlines, displaying a high degree of professionalism, judgement and confidentiality in a fast-paced environment. This includes day-to-day operations coordination such as leading physical inspections and walk throughs of buildings; in person audits of OHS process and procedure implementations; and the delivery of effective administration systems. The Operations Coordinator operates with experience in overseeing online and offline business processes, as well as the ability to provide sound and timely advice to support staff, students and stakeholders both internal and external.

Key Responsibilities

  • To oversee the co-ordination of daily operations at UQ Res Gatton under the direction of the General Manager
  • Plan, implement and coordinate a program of administrative tasks including room applications, check in/out, providing services, coordinating projects, producing reports and allocating resources in accordance with agreed standards and timeframes
  • Attend online and offline enquiries including the provision of effective communication and managing correspondence, complaints and other requests.  
  • Maintain accurate and up to date resident records in our StarRez accommodation operating system.
  • Conduct physical inspections of premises to monitor cleaning and maintenance compliance to contractual KPls and communal living standards
  • Working and supporting other team members to deliver departmental needs and goals
  • Co-ordinating office supplies, administration and the maintenance of office equipment 
  • Participate in a range of UQ Res and campus events such as Career Markets, Open Days and Graduation Ceremonies or other promotional events as directed by the General Manager. 
  • Any other duties, commensurate with the job role, as directed by the General Manager
  • Assist the UQ Res Finance team with invoicing and the reconciliation / reporting on debtor management, ensuring timely collection and resolution of outstanding payments. 

Selection Criteria

Essential 

•       Experience working in front-line operations.

•       Highly-developed written and verbal communication skills, including the ability to interact with a diverse range of stakeholders.

•       Proven ability to multitask with high level attention to detail, with the demonstrated ability to manage issues and events in person and online 

•       A strong commitment to excellence in a customer first approach and a hands-on approach to service provision and issue resolution

•       Excellent computer skills including Microsoft Office

•       Proven ability to deal professionally with people from diverse backgrounds, particularly in relation to students, UQ Res and university staff. 

•       Demonstrated ability to work as an effective member of a team as well as the ability to exercise high levels of independence, judgment and initiative

Desirable 

•       Experience working in student accommodation, services, hotel, residential industry

•       Experience with students in a university setting.

•       Experience working with StarRez residential management platform

Other 

Ensure you are aware of and comply with legislation and University policy relevant to the duties undertaken, including but not exclusive to: 

  • UQ Residences Code of Conduct 
  • Blue card
  • National police check 

Organisational Relationships 

The position will work across UQ Res and will report to the General Manager, Halls of Residence Gatton

Other Job Related Information

  • This role is a full-time based on the Gatton Campus with some travel to St Lucia as required for training and work purposes.
  • There may be a requirement to work additional hours from time to time
  • There may be peak periods of work during which the taking of leave may be restricted
Refer code: 2236971. Uq Res - The previous day - 2024-05-22 18:10

Uq Res

Gatton, QLD
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Legal Operations Coordinator | Executive Assistant

Lawganised

Brisbane, QLD

9 hours ago - seen

Operations Coordinator

Geoq

West End, QLD

5 days ago - seen

Operation Coordinator - Rockhampton Train Station

Queensland Rail

Rockhampton, QLD

5 days ago - seen

Operation Coordinator - Rockhampton Train Station

Queensland Rail

Port Curtis, QLD

a week ago - seen

Electrical Coordinator - Ironbark No1

Fitzroy Mining Operations

Mackay, QLD

a week ago - seen

Planning and Operations Coordinator - Timetables

Southern Cross University

Bilinga, QLD

a week ago - seen

Operations Coordinator

Mjd Recruitment

Ormeau, QLD

a week ago - seen

Operation Coordinator - Rockhampton Train Station

Queensland Rail

$113,000 per year

Rockhampton, QLD

2 weeks ago - seen

Operations Coordinator

Brisk Transport

Geebung, QLD

3 weeks ago - seen

Operations Coordinator

Wallenius Wilhelmsen

Brisbane, QLD

3 weeks ago - seen

QLD Operations Coordinator (Wilson Mining)

Mastermyne

Moranbah, QLD

3 weeks ago - seen

Merchant Operations Coordinator

Randstad

Logan City, QLD

3 weeks ago - seen

Health, Safety & Risk Coordinator - Ironbark No1

Fitzroy Mining Operations

Mackay, QLD

3 weeks ago - seen

Operations Coordinator

Stoddart Group

Darra, QLD

3 weeks ago - seen

Operations Coordinator (TSV)

Sherrin Rentals

Bohle, QLD

3 weeks ago - seen

Events Operations Coordinator

Abi Interiors

Carrara, QLD

3 weeks ago - seen

Operations Support Coordinator

Aussie Lifts

Acacia Ridge, QLD

3 weeks ago - seen

Operations Coordinator - Queensland

Imperium Capital Group

Ormeau, QLD

3 weeks ago - seen