About us
Dave's has been pioneering drinks tourism with in brewery, winery, distillery, pub and food tours for 10 years. Our Head Office is based in the craft beer heartland of Marrickville, Sydney, but we also operate tours in Canberra, Newcastle, Hunter Valley, the Blue Mountains and everywhere in between. Currently, we have about 20 'Daves' based across our regions delivering award winning drink and food experiences!
Qualifications & experience
- 2+ years experience in a reservations or agent type role is ideal.
- Meticulous and thorough.
- A master of divergent thinking with, of course, the ability to problem solve effectively.
- Excellent written and verbal communication, digitally literate and able to adapt and master new technologies and systems.
- Highly motivated and able to prioritise workflow.
- Any licences or accreditations to run tours are highly regarded.
- Candidates with experience in any tourism field are welcome to apply.
Tasks & responsibilities
- Coordinate and facilitate tour planning and operations to deliver awesome experiences for our guests.
- Manage staff, vehicles, venues and other resources to ensure tour operations are viable and excellent.
- Maintain communications with all venues, guests and staff.
- Problem solve any issues that may impact quality tour experiences.
- Help create new tour itineraries across all regions: Sydney, Canberra, Hunter Valley, Newcastle, Blue Mountains, Southern Highlands and Central Coast.
- Identify, liaise and meet with potential new tour venues across our regions.
Benefits
- The role can be fulfilled with a hybrid of working from home and in our Marrickville office.
- We're not a large organisation and we're all for growing our people, so there will be opportunities to progress in other parts of the business as we prioritise our people first.
- A laptop and phone will be provided.