Operations Manager

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves: 

Are you an experienced Operations Manager looking for a new challenge in the commercial real estate industry? We are seeking a highly motivated and skilled individual to join our team as an Operations Manager. This position will be responsible for overseeing the overall operations of our prestigious asset, ensuring the highest standard of maintenance and customer service.

An overview of the role:  

• Maintain the building to a high standard of presentation and working order, coordinating with external contractors for both hard and soft services.
• Monitor and manage all preventative and reactive maintenance programs to ensure contractual standards are met.
• Adhere to company policies and procedures, ensuring the efficient administration of JLL systems.
• Manage and maintain essential services, ensuring compliance with regulations and timely resolution of any issues.
• Oversee capital expenditure projects, including floor refurbishment and tenant fit-out works.
• Provide technical expertise and guidance to the site team and stakeholders.
• Actively manage energy and water performance, implementing strategies to improve NABERS rating.
• Participate in the annual budgeting process and provide high-level advice on relevant matters.
• Maintain accurate purchase orders and quotes register.
• Assist with emergency procedures and ensure compliance with emergency management plans.
• Manage and report incidents or events that could result in claims for damages.
• Engage with procurement and tendering processes, following company policies.
• Conduct regular inspections of the building and report on repairs, condition, and compliance.
• Monitor and provide feedback on cleaning standards throughout the building.
• Foster innovation and continuous improvement for the asset.

Sound like you? This is what we’re looking for: 

• Minimum of 5 years' experience in engineering, building facilities/management, or related discipline.
• Exceptional time management and organizational skills.
• Sound understanding of property-related disciplines and legislative requirements.
• Strong verbal and written communication skills.
• Comprehensive negotiation, mediation, and conflict management skills.
• Leadership abilities and the ability to work effectively in a small team.
• Tertiary degree qualification in real estate, property, technical/facilities, or trade background is highly regarded.

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number AFREQ348286