Operations Manager (Part-Time Or Full-Time)

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves: 

We are seeking an experienced and driven Operations Manager to join our team at 670 Chapel Street in South Yarra. As the Operations Manager, you will play a critical role in managing the day-to-day client activities for the assigned property/facility. You will be the key point of contact for key stakeholders and clients, ensuring operational excellence, risk management, compliance, and budget control.

An overview of the role:  

• Implement and maintain a property risk management program, including audits and incident reporting procedures
• Ensure compliance with OH&S, Environmental, and Risk Management Policies and procedures
• Financial management, including input into the centre’s annual operating budget, monitoring of budgets, and accounts payable processes
• Build and develop effective client/stakeholder relationships
• Monthly reporting on incident reports, budget status, risk and compliance regimes, and maintenance programs
• Ensure a safe working environment and compliance with statutory regulations
• Manage contractor engagements and contract administration
• Assist in the coordination of tenancy fit-out works
• Ensure procurement processes comply with client guidelines and objectives
• Plan and manage all contracts to ensure professional delivery within budget
• Supervise the operations of the property/facility, including repairs and maintenance
• Prepare and manage capital expense projects
• Ensure compliance with building codes, workplace and public health and safety regulations, and legal requirements
• Maintain good working relationships with retailers and neighbouring facility managers
• Carry out building and energy audits, life cycle analysis, and compliance audits
• Prepare and present periodic property reports
• Advise on industry best practices, new innovations, and opportunities for efficiencies and cost savings

Sound like you?  This is what we’re looking for: 

• Bachelor's degree in facilities management, building, business, or a related field
• 3-5 years of experience in facilities, property management, or a related field
• Knowledge of local occupational health and safety requirements
• Understanding of basic technical aspects of property (air-conditioning, fire protective systems, CCTV, mechanical & electrical systems, BMS systems)
• Experience in managing operational and capital expense budgets
• Strong financial acumen and attention to detail
• Excellent communication and relationship-building skills
• Proven ability to make tough decisions, solve problems, and implement improvements
• Familiarity with commercial contracts and compliance requirements

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number AFREQ357053

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may