Operations Manager

Tilling Timber is one of Australia's largest timber wholesaler / importer's.  A privately held company, Tilling Timber was established in 1963 by the present owners.  With head office located in Kilsyth, Victoria, Tilling also has branches in Sydney, Brisbane, Perth and Adelaide.

We currently have opportunities at our brand new site in Newcastle for experienced Operations Manager to join our dynamic team.  Reporting directly to the State Manager - NSW, this is a full-time role with ample opportunity for growth.  We are looking for people who are interested in working Day Shift.  Some flexibility around shift times may be required.    

Duties include but not limited to:

• Ensure integrity of inventory against system inventory levels for predictable outcomes
• Direct and coordinate activities of departments concerned with the production and/or distribution of products
• Direct operation plans and business activities for the achievement of short and long-term operating and profit objectives
• Review departmental performance reports and direct the resolution of problems to ensure minimum costs and maximum performance
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with appropriate senior management
• Monitor external businesses and suppliers to ensure that they meet contractual obligations and stay within budgetary limits
• Input to pricing decisions based on demand forecasts
• Recommend new facilities/plant and equipment
• Review sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and improvement
• Establish quality control standards, budget and cost controls 
• Ensure all established costs, quality, performance and delivery commitments are met
• Compile and store operational data for reporting and analysis
• Review work orders to determine work priorities
• Establish and maintain key customer/supplier relationships
• Schedule and coordinate the activities of employees to meet work priorities
• Track, analyse and improve key operational performance indicators
• Develop and implement new methods and procedures to improve operations and productivity, minimize operating costs
• Confer with other departments/states to identify measures to improve operational performance 
• Direct, maintain, and enforce policies and procedures to uphold legislation and workplace agreements and ensure OHS compliance
• Ensure activities related to the function comply with relevant Acts, legal demands and ethical standards

Business Planning and Financial:

• Participate in business planning and establish operations plans, forecasts, budgets and performance measures 
• Review financial statements, sales activity reports, and performance data to measure productivity and determine cost reduction and improvement 
• Monitor contractual deliverables and expenditures
• Provide regular reports on operational performance

People Management:

• Determine and document responsibilities of staff positions to accomplish performance objectives
• Recruit, train, induct, develop and review employee performance 
• Delegate tasks to direct reports in line with skill, knowledge and ability and review performance
• Provide assistance to resolve workplace disputation and investigate/resolve policy breaches 
• Lead and motivate teams to achieve objectives
• Develop a positive workplace culture that promotes openness and transparency in all business activities
• Ensure adherence to OH&S standards, training staff on safety processes and reporting to National OH&S Committee on notifiable incidents
• Document and report any hazards or incidents identified, using the correct processes and procedures

Continuous Improvement:

• Applying Lean Principles, work to continuously improve business and operating processes
• Develop and implement Waste Reduction programs
• Actively participate in and support with implementation of new processes/projects
• Create a more visual yard/workplace ensuring Mistake Proofing ideas are implemented to reduce the ability to make errors
• Ensure that Root Cause Analysis is used to identify the underlying cause of problems/issues and incidents

Behavioural Competencies /Expectations:

• Must be physically fit with the ability to undertake manual handling activities
• Forklift license preferred but not essential  
• Inventory management and control
• Commercial acumen
• Financial ability
• Capacity to develop relationships with a diverse range of stakeholders
• Team leadership
• Planning, forecasting and budgeting
• Knowledge of manufacturing processes 
• Inter-personal skills 
• Problem solving and decision making skills
• Written and oral communication skills 
• Customer focused
• Commitment to quality, environmental and HSE standards
• Project Management 
• Report writing
• Negotiation skills
• Intermediate experience with all MS Suite applications
• Willingness to learn, improve and adapt
• Must provide a current National Police Check certificate

A Pre-employment medical will be required (including a drug screen).  

Tilling Timber is an equal-opportunity employer.

Only successful applicants will be contacted.

Previous applicants need not apply - only genuine job seekers will be considered.