Operations Manager

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At Entain Australia & New Zealand, we view compliance and regulatory obligations as a fundamental component of our growth and sustainability strategy. Situated within a heavily regulated industry, our ability to expand and prosper hinges upon the trust of our customers earned through our unwavering commitment to doing what is right in a landscape where strict adherence to regulatory standards is paramount.

The AML Operations Manager at Entain Australia will lead the 1st Line AML teams. These teams are responsible for monitoring client behaviour, transactions, accounts, and reviewing ACIP and KYC refresh documents and information.

The Why:

This position offers the unique opportunity to establish and lead a dynamic and expanding Anti-Money Laundering function. As a seasoned professional with experience in Anti-Money Laundering, Fraud, or Compliance Management, your expertise will play a pivotal role in shaping the growth and success of our AML team. Your leadership will be instrumental in fostering an environment that values modern methodologies, ensuring we stay at the forefront of industry best practices.

Where and how you can work:

The position is ideally based in Brisbane, Australia; at Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, with employees spending two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day:

• Planning and execution of all work streams, BAU and remediation, and maintaining of WIP reports
• Mentoring and managing a team of 3 direct reports and 15 indirect reports, conducting performance reviews and development planning, including the setting of KPI's
• Review of procedural documentation and the amendment of the existing document suite when changes are required
• Drafting of accurate and effective procedural documents to implement and operationalise the policies, decisions and guidance as determined by the AMLCO and FCR team
• Analysing customer transactions, accounts, and behaviours for signs of potential Money-Laundering/Terrorist Financing behaviour
• Lodging Suspicious Matter Reports, Threshold Transaction Reporting and other reports with AUSTRAC as required
• Lead training for teams, including the onboarding of new staff, training for implementation of new procedures and processes, and refresher training as identified through the QA process

About you:

• Clear knowledge of AML/CTF legislation and practical operational experience with KYC, sanctions, and transaction monitoring
• Previous experience leading a large team with both direct and indirect reports.
• Ability to draft procedural documentation, reporting, training content and undertake data analysis
• Previous experience within the Waging industry and exposure to the AUSTRAC portal is preferred
• Ability to amend and shift priorities in an ever-changing dynamic environment with an evolving risk maturity.

Who we are?At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at *******@entaingroup.com.au or hit apply now.