Operations Manager - Packaging

Operations Manager - Packaging

• Work for a successful family-owned business that is already 25 years in the market.
• Join an organisation that invests in technology and delivers high quality standards.
• Support the owners of the business.

Company:

We are working with one of the most technology advanced printing/ packaging companies in Adelaide. If you are a great people manager with experience managing multiple teams and growing the people within the teams, this role would be a great for you.

They are nationally well-known food & beverage, health care, consumer goods and agricultural industries. This high technological business supports their customers from design through to production of high-quality packaging solutions.

The Role:

This role plays a pivotal role within the company, it manages all the pre-production and post-production administration activities through your team members. The overall aim for this role is to keep the customers happy by ensuring your team / and on occasion you complete the following:

• Quotes are completed on time and correctly. Action overflow when required.
• Orders are processed on time and correctly. Action overflow when required.
• Customers delivery requirements are met by ensuring the correct jobs are manufactured to meet timelines.

Oversee:

• Estimating
• Purchasing
• Admin
• Invoicing
• Dispatch
• Production Schedules (With production manager assistance).

Key Responsibilities:

• Managing the office and directing production what jobs they need to run to meet customer's requirements. Doesn't need production experience as there is a Production Manager to assist.
• Running the day-to-day business while The Managing Director and General Manager deal with the future and bigger picture requirements and opportunities.
• Aligning Production with Customers Requirements
• Liaise with Sales/Clients to update expected delivery dates.
• Manage schedules and planning with production based on customer requirements/expectations.
• Liaise with Suppliers on incoming goods ETAs and raise supplier NCRs.
• Align admin and production to ensure customer delivery dates are achieved.
• Run weekly meetings with department heads to communicate customer requirements and align priorities Sales Support
• Provide Sales team support to manage stock holding agreements, pricing, and forecasting.
• Manage client forecasts and pricing structures.
• Manage a set list of existing key customer accounts.
• Manage Admin, Procurement & Purchasing Staff
• QC and approve quotes prior to releasing to sales/ customers or reject and review errors with applicable staff member.
• Train new Admin, Procurement and Estimating Staff and provide coverage to mentioned roles.
• Provide ongoing support and guidance to Admin, Estimating & Procurement staff.
• Ongoing systems and procedures improvements. *
• Organise office/staff functions.
• Software To Be Used
• Microsoft Office Suite - Focus on Excel
• Dolphin - Estimating Software
• Attache - Accounting Software
• ArtiosCAD - Basic function to check sizes

Required Skills:

• Excellent people management skills with experience managing multiple teams and growing the people within the teams.
• Great at setting tasks and following them through to ensure they are completed.
• Assertive and confident enough to ensure tasks are completed.
• Excellent multi-tasking skills while also being interrupted to help their team.
• Great at computer-based programs eg accounting and learning new quoting software.
• Good with numbers and details.