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Form of workAre you a dynamic leader with a proven track record of driving positive change and improving venue performance?
We are seeking a passionate, motivated, and proven Senior Operations Manager to join our Venue performance team and lead the charge in enhancing the guest experience, increasing sales, and maximizing EBITDA across our portfolio of selected AVC venues.
Key Responsibilities:
- Implement strategies to boost sales and EBITDA in venues.
- Collaborate with venue teams to enhance the guest experience.
- Introduce innovative promotions, activations, and entertainment to increase patron volume and visitation.
- Manage and lead a portfolio of up to 5 venues to achieve operational targets.
- Inspire and guide both back-of-house and front-of-house teams to improve food quality and customer service.
- Drive the execution of fun experiences and promotions for patrons.
- Utilize performance/data analysis skills to inform decision-making.
- Adapt communication styles to suit various situations.
- Foster an engaged team culture through trust, respect, effective communication, and setting high expectations.
Requirements:
- Demonstrated history of improving sales and EBITDA results
- Strong leadership skills with a passion for driving positive change.
- Ability to manage and lead multiple venues simultaneously.
- Proven ability to inspire and guide teams to deliver exceptional performance.
- Experience in creating and implementing promotions and activations.
- Proficiency in performance/data analysis preferred.
- Willingness to travel interstate as needed.
Australian Venue Co is the food and beverage-led hospitality group behind many of Australia's best-loved pubs, bars, and venues. AVC. offers boundless career opportunities, as we continue to be one of the fastest-growing businesses in the hospitality industry with 85 of the most iconic venues across Queensland and another 130 across Australia & NZ
Our values shape the way we do business and guide us as we grow. We empower team members to take ownership of their roles & responsibilities which leads to the best service for our customers.
If you are a results-oriented leader with a love for creating memorable experiences and driving operational excellence, we want to hear from you. Join us in shaping the future of our venues and delivering exceptional experiences for our patrons.
