- operational risk management,
- contingency planning,
- reviewing and developing incident response plans and processes,
- developing, analysing and reporting operations metrics,
- planning for and coordinating operational readiness assurance activities including quality gates,
- managing business acceptance testing,
- crisis scenario planning and exercises,
- training staff to ensure operational readiness,
- workload forecasting and planning for live operations, and
- supporting incident response during live operations.
2. Ability to use data and analytics to plan and report key operational metrics.
3. Experience in coordinating and running project testing cycles before 'go live' events, including quality and operational gate preparation.
4. Previous experience in working in multidisciplinary teams.
5. Experience in defining, contributing, and implementing key operational processes such as incident response plans, crisis management processes.Location and Contract Term: This role can be based in ACT, NSW, VIC or QLD. Up to a 12 month contract with options to extend for a further 18 months pending budget and delegate approval. The Department supports WFH arrangementsSecurity Requirements: Applicants must be Australian Citizens. A Baseline security clearance is required for this role or the ability to obtainHow to Apply: Applications close 17 May.Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checksPlease note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidatesCall Kelly 0480 002 457 or email kelly@whizdom.com.au for any further information