Operations Supervisor

As the Operations Supervisor, you will play a crucial role in ensuring the optimal performance of services originating from our depots within the Mackay region. You will be directly responsible for overseeing all operations staff allocated to the location, driving a culture of customer centricity, business performance, and profitability.

Join our team and contribute to the success of our operations while ensuring the highest standards of safety, quality, and customer satisfaction.

• Coordinate 24/7 operations including fleet management, maintenance, people management, and safety compliance.
• Ensure compliance with legislative requirements, including managing driver rosters and schedules.
• Enforce employee compliance with company policies, customer requirements, and government legislation.
• Manage all aspects of employee performance, discipline, and development.
• Implement safety systems and monitor compliance with safety protocols.
• Communicate effectively with clients and internal stakeholders.
• Contribute to the development of a strong customer-focused culture within the region.
• Be available for operational responsibilities on weekdays, weekends, and public holidays.

• Tertiary qualifications in Logistics, Transport, or relevant industry experience preferred.
• Previous experience in operational leadership within a fast-paced environment.
• Demonstrated ability to build and lead high-performing teams.
• Strong knowledge of operational systems and logistics functions.
• Ability to make quick decisions and exercise sound judgment.
• Valid MR License or above, Queensland Drivers Authority, First Aid, and CPR certifications.
• Proficiency in MS Office and ability to learn internal systems.

• We are Australasia's leading mass transit bus operator and are rapidly growing.
• We have a diverse, inclusive, and supportive work environment that enables you to succeed.
• We care for our people and provide an Employee Assistance Program which includes wellbeing support, financial and nutritional coaching, counselling, and legal advice.

Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve. 

Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.

If you are ready for an exciting career with Kinetic then click the 'Apply’ button now!