Sr Conference Planner - Meetings Coordinator

The Gartner One-on-One Conference Planner serves as the primary resource to manage all the bookings for Gartner One-on-One meetings and Ad-hoc requests involving Gartner Experts. The One-on-One Planner is also responsible for calendar management, internal and external customer care, and providing a first-class attendee experience.Primary ResponsibilitiesEnsure an exceptional experience for all conference attendees having a One-on-One meeting with an ExpertSet up the online One-on-One scheduling system for each conference, working with the program management team and content team to ensure the agenda is up to dateContinuous capacity planning, ensuring expert resource is utilized effectivelyWork with the operations team on space requirementsManage team mailboxes ensuring all internal and external queries have been answered in a timely mannerPartner with Research to confirm all One-on-One bookings are well alignedManage all team meeting inquiriesTravel to in person conferences and manage the scheduling desk and check-ins for all meetingsManage set up and monitor/support attendees during virtual conference days via the mailbox and live chat toolPoint person for Expert care pre-conference and on siteBuild productive relationships with internal and external clients, helping to support and train Gartner associates on the scheduling systemEffectively communicate, collaborate, and maintain relationships with clients and team participantsAdhere to expense management practicesHelp in the production of the Expert bio brochure which is shared with Marketing and Communications pre-conference and distributed at the conferenceComplete all post conference analysis of the One-on-One meetingsQualificationsBachelor’s degree preferredExperience working in a corporate environmentAbility to manage multiple tasks simultaneously and prioritize workloadStrong client focused, customer service skillsTeam player – reliable and accountableHigh sense of urgencyStrong oral and written communication skillsStrong organizational skillsAbility to work issues through to resolutionAttention to detailProactive and decisiveCommunicative and collaborativeFully competent in Microsoft Office, specifically ExcelCompetent Project ManagerApproximately 10-15% travel to client meetings and events is required#LI-MA2Who are we?At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.What makes Gartner a great place to work?Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartnerWhat we offer:Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. 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