Address• Exciting sales role during a period of growth and exciting change
• Full time hybrid role, convenient CBD location
• Work with a market leader in mental health & wellbeing
Work for a leading Mental Health company and help us grow our brand story.
Converge International is an industry leader in providing health and wellbeing and people risk management solutions. We assist some of Australia's largest industry, government, and corporate clients in supporting their people, building healthy workplaces, and resolving their people issues. We provide a range of Employee Assistance Programs, counselling, crisis response and consulting services. We value a supportive and fun culture and use strong teamwork to ensure that the optimal delivery of both off-the-shelf and bespoke services.
About the role:
We are looking for an experienced Sales Consultant who is customer focused to help us grow our brand This role will be a key part in shaping our future business by maintaining and expanding our client base!
Reporting into the Sales Manager, you will be responsible for acquiring, building, and retaining a portfolio of client accounts. You will increase client engagement and utilisation by effective education on our products and utilising solutions-oriented sales skills.
In this role, you will guide our clients by recommending products and services that best suit their needs. Your attention to detail and communication will contribute to the retention and acquisition of business.
In this role you will:
• Proactively engage in Outbound Sales activities to current and new clients regarding Converge product offerings.
• Establish and maintain strong relationships with clients, fostering trust and ongoing engagement.
• Quickly identify opportunities and recommendations tailored to the client’s needs.
• Maintaining data to ensure accurate and timely reporting.
• Work closely with the internal sales and support teams to ensure effective client growth that contributes to collective sales objectives.
• Work collaboratively with others across all areas of the business, ensuring a high level of customer service.
To be successful in this role you will have/be:
• Previous customer service and sales experience, preferably in an outbound contact centre environment
• Motivated to meet sales and retention targets with a proven track record of meeting KPI’s
• Ability to communicate professionally both verbally and in writing, ensuring clarity in every interaction
• Skilled at establishing positive relationships quickly and a solutions-focused approach
• Proficient with CRM systems and strong Office skills (Word, Excel, PowerPoint)
• Experience in allied health or a strong passion for mental health would be highly regarded
Working at Converge means joining a diverse, talented, and caring community where our people feel included, valued, and connected. We hire for heart. We are passionate about transforming the wellbeing of people at work. It’s at the core of all that we do.
Our commitment to you:
• Competitive remuneration
• Volunteer leave
• Paid parental leave
• Purchasing of additional leave
• Flexible working arrangements
• Flexible, diverse and challenging work
• Access to training and professional development
• Career development through internal mobility
• Lifestyle discounts – Discounted movie tickets, retail discounts and much more
If you are customer focused in all that you do and would like to join an energetic team, please click the Apply Now button.
Converge is committed to an inclusive culture where everyone is treated with respect and supported to thrive in the workplace. We encourage and support applications from people of all levels of experiences and abilities, ages, diverse backgrounds, and cultures, including First Nations people and the LGBTQIA+ community.
Please note that Converge will not ask you for personal details, including banking details, when you are undergo the recruitment process. Talent Acquisition Consultants will only contact you via email and/or phone call, not through social media channels.
