Outbound Sales Consultant

This is ANZ Worldline Payment Solutions
ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.
We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology platform to enable an exciting roadmap of products and solutions that we'll launch in Australia throughout 2023 and beyond.
What's it like to work with us? We bring together the spirit of a fintech with the heritage of a big four bank. And while our expertise, products and services make us a leader in payments, our people, purpose, values and culture are the core of our organisation. As an equal opportunity employer, we know our success comes from new insights, diverse points of view and the energy of every member of our 300 strong team.
It's an exciting time to be part of our growing team. Find out more about ANZ Worldline Payment Solutions .
The Opportunity
We are searching for an Outbound Sales members to build rapport with multiple stakeholders and encourage different channels of revenue. To transform leads in the Small and Medium Enterprise (SME) segment, mostly coming from the referral's activity and digital campaigns and will report to the Sales Manager Outbound Sales. You will take personal responsibility for delivering high quality interactions whilst demonstrating the ability to provide appropriate payment solutions.
Your day to day responsibilities include:

• Convert sales opportunities into profitable new business signings to meet sales and revenue targets
• Manage each new business sign up process, tracking the merchant's application progress and ensure the application is assessed and processed in a timely, accurate and professional manner
• Understand merchant business needs by performing an accurate assessment of transaction volumes and turnover
• Recommend appropriate merchant solutions and provide the merchant with a pricing structure that maximises profitability, whilst remaining competitive
• Proactively anticipate requirements by understanding merchants' current and future business needs
• Seek out and take advantage of new business opportunities
• Take personal responsibility for delivering high quality customer interactions
• Demonstrate service standards in all customer interactions
• Manage each new business sign up process, tracking the merchant's application progress and ensure the application is assessed and processed in a timely, accurate and professional manner
• Be able to manage own time and adhere to rosters as required
• Maintain quality service levels
• Achieve set conversion rate targets
• Maintain knowledge of products and processes
• Work collaboratively with colleagues to help the team be more successful
• Develop personal strategies to improve outcomes
• Support and actively assist other team members in the work of the team
• Share successes and ideas within the team
• Compliance to policies

Skills we would like :

• Sales focus
• Result oriented
• Understanding of compliance
• Negotiation skills
• Business savvy
• Strong communication skills - including the ability to engage and manage conversations over the phone and via email and ability to stay connected with referral partners
• Ability to work in a fast-paced environment
• Experience working on sales targets is preferred, but not required
• Knows when to provide alternative solutions to meet customer needs and ensuring a results-focused and customer first mind set
• Ability to easily understand business requirements and able to apply it on day-to-day transactions knowledge of the business Applies Business Knowledge

Benefits
At Worldline we work in a flexible environment that empowers you to learn, grow and accelerate your career. You'll have access a great mix of benefits, including:

• A range of health and wellbeing discounts for gym, nutrition, sporting gear
• Learning and development opportunities to build your skills
• Additional Leave options to support families, work in the community or take a career break. You'll also earn loyalty leave for your tenure.
• Monthly in person and virtual social events
• Volunteering leave to support CSR activities
• Plus other perks and benefits (e.g. novated leasing options)

We have modern offices and services to support our people including a parent's room, prayer room, and end of trip facilities. We also provide EAP services including financial counselling to support managers, employees and their families.
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for problem solvers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.
about working at ANZ Worldline Payment Solutions.
Date: Feb 28, 2024
Date: Feb 28, 2024
Brand: ANZ Worldline
Brand: ANZ Worldline
Category: Other
Category: Other
Contract Type: Permanent
Contract Type: Permanent
Location:
Melbourne, Victoria, AU
Location:
Melbourne, Victoria, AU