AddressYou might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.
We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
About the Location
This northern New South Wales hotspot needs no introduction. Byron Bay attracts some two million visitors to its sandy shores each year. To see what makes this beach holiday destination so alluring, stay amongst Ingenia Holidays Byron Bay’s 28 acres of parklands which fronts onto the famous Tallow Beach.
About the Role
This is a career move for an experienced person that is ready to manage one of Ingenia’s largest Park sites Australia wide and loves variety. A multifaceted role centred around enhancing the guest experience, you will utilise your business, stakeholder, and project management skills ensuring our beautiful asset is showcased and maintained to the satisfaction of our most important critic – our guests.
Managing a workforce day to day you will be a natural leader and have experience with resource planning, rostering, recruitment and performance enhancement.
Flexibility is also key as we are 365 days a year business that never stops, meaning you will work a rotating roster and no two days will be the same.
Reporting to an Area Manager and being part of a regional team of Park Managers, full support is provided to you to achieve all of this with a sophisticated infrastructure of systems, processes and people that are behind you 100% every day. Training is second to none and ongoing, so you can be your best.
Responsibilities
- Provide high levels of customer service to all guests and residents
- Management of staff including roster preparation and performance management and recruitment of new staff
- Finance and resource management for consumables, grounds and buildings
- Support construction and development teams with new cabins and refurbishment processes
- Conducting weekly inspections of the site
- Collection of outstanding payments from residents
- Attend to emergency situations when required
About You
With a background in tourism, property, sales or venue management, you should be passionate about the tourism industry and be able to demonstrate your experience with the following:
- Experience in managing similar assets, preferably Tourist/Caravan Parks
- Commercial awareness, knowing your competition and developing your business
- Promoting and selling permanent sites when required
- Operational and project management skills
- People management skills
- Experience using systems i.e. Newbook or similar booking software
- Excellent administrative, financial controls and practices
- Ability to go above and beyond to meet company objectives as well as ensuring customer satisfaction
Benefits
- Competitive remuneration and bonus structure
- Onsite subsidised accommodation including utilities
- Employee rewards and recognition program
- Discounted accommodation rates at all Ingenia holiday parks
- Free Employee Assistance and Professional Development Programs;
- Superb employer funded parental leave – 26 weeks full pay (after 1 years service)
- Security working for an ASX listed organisation
If you wish to join a successful team in a growing company, please click on the apply for this job button and submit your resume.
Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Only applicants who progress to the next stage in the recruitment process will be contacted. You will be required to complete a National Police History Check and Working with Children Check if you are successful for this role.
No agencies please.
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.
Apply now
