AddressAbout Knox Audiology
Knox Audiology is a busy and fast-paced hearing and specialist medical clinic passionate about helping our patients to live a healthy and fulfilling life through optimising their hearing and communication. We are locally owned and operated and have been dedicated to providing exceptional care to our patients for almost three decades. We are also contributing to global change through the B1G1 global giving program. Our team serve individuals of all ages in our local community through our clinics in Wantirna, Boronia, Balwyn North and Doreen. We work closely with Ear, Nose and Throat Specialists and we also have a Rheumatologist, Endocrinologist and Neurologist consulting at our Wantirna clinic.
About the role
We are seeking a friendly and compassionate part-time receptionist (25 - 34 hours per week) to join our team at the Wantirna and Boronia clinics to support our Audiologists and Specialists in caring for the health of our local community. As the first point of contact for our patients, you will play a crucial role in ensuring a seamless and welcoming experience.
We value empathy, integrity, trust, respect, initiative and gratitude and seek candidates who are committed to upholding our values to support our team and patients.
Key responsibilities:
- Meet and greet patients at the front desk.
- Accurate data entry into practice management software.
- Answer phone inquiries and schedule appointments.
- Handle Medicare, DVA, Hearing Services Program, and WorkCover invoicing and claims.
- Assist with various administrative tasks, including scanning, correspondence, and filing.
- Provide support with hearing aid troubleshooting and minor repairs.
About you
- Passion for helping others and a commitment to meaningful work.
- Excellent communication and interpersonal skills, including a professional phone manner.
- Professionally presented and take pride in your work.
- Strong organisation and time management abilities, with the capacity to multitask effectively.
- Good working knowledge of Microsoft Word and Excel and the ability to quickly adapt to new software systems.
- Although previous experience is not required, knowledge of hearing aids and the Hearing Services Program will be highly regarded.
Benefits
- Join a supportive and collaborative team.
- Participate in quarterly team-building events and training.
- Receive training in hearing aid management and troubleshooting.
- Enjoy a variety of tasks in a dynamic work environment.
How to apply
If you are passionate about administration and making a difference through your work, we encourage you to submit your resume and a cover letter outlining your suitability for the role through Seek.
If you require further information, please contact Jane Louey - Ph: 9800 5697.
Interviews will be allocated as applications are received. Please note only shortlisted applicants will be contacted.
