AddressAre you looking for a dynamic role in a fast-paced workplace? Then this is the role for you!
Position: Part-time Receptionist
Location: Box Hill, moving to Surrey Hills in the next 3 months
Experience: Customer service experience is necessary. Previous experience in a Panel shop is advantageous.
This role presents a fantastic opportunity for an individual who wants consistent, casual work 3 days a week 8am - 4pm, 4:30pm
The successful applicant must be friendly, have excellent communication skills, and be a good team player. You will be a passionate administrator who has:
- A mature approach to work
- Can adapt to a high-paced work environment
- Excellent customer service skills
- The ability to multi-task
- The ability to work both autonomously and within a team
- Highly organised and good time-management skills
- Outstanding attention to detail
- Flexible working availability
- Sound knowledge of computer operations.
Duties:
- Greet and assist customers upon arrival, providing a welcoming and professional atmosphere.
- Answer phone calls and respond to emails promptly, directing inquiries to the appropriate department or personnel.
- Schedule appointments and manage the reception area efficiently.
- Process customer payments and issue receipts accurately.
- Assist with administrative tasks such as filing, photocopying, and data entry.
- Provide information to customers regarding repair statuses, estimated completion times, and other inquiries.
- Coordinate with panel technicians and other staff to ensure seamless customer service delivery.
- Address customer concerns or complaints courteously and escalate issues to management when necessary.
- Assist in maintaining customer records and databases accurately.
- Collaborate with the Panel Shop Manager and other team members to enhance customer satisfaction and retention.
If you think this position is suitable for you please email your resume to
**************@bigpond.com.au or contact Hayley or Peter 9890 0394
