Part-Time Weekend Library Supervisor

We have an exciting opportunity for an experienced Part - Time - Weekend Library Supervisor to join our team at Willoughby City Council!

About us

When you join Willoughby City Council you join a close-knit team with a big impact. We are dynamic, diverse and future-focused. We value team players who are willing to roll up their sleeves and get the job done. We serve the community and make it our job to make people’s lives better. It’s all in a day’s work.

You’ll have the freedom to grow in your career alongside likeminded people who will support you every step of the way. You’ll be part of our transformation as a Council and shape the future for the residents of Willoughby. And you’ll do it all from a thriving hub in Sydney, in the culturally-rich area we are so proud to call home.

About you

You’re looking for a role with purpose, one where you can make a meaningful difference. You have so much to offer. And we can see that. As much as you bring to the table, we provide you with the support you need to accelerate your career growth.

We are constantly evolving… and that change brings with it new directions, skillsets and thinking for you to embrace. Through collaboration and projects across the organisation, you will have incredible opportunities come your way. How far you take them, well, that’s in your hands.

No two days are the same at Willoughby City Council. In our Community, Culture & Leisure team, you’ll need a broad set of skills and an eagerness to learn. As a customer-facing team member, you’ll respect the diversity of our community and be committed to leaving things better than you found them.

Collaboration is how we do things. We work together and always share our achievements. The work we do is important. And as a member of our team, you’ll wear that with pride.

About the role

The role is focused on delivering consistent high-quality customer service to the library community during weekend opening hours at Chatswood and branch libraries. You are an experienced supervisor who can deliver operational front-line library services, creating a safe and welcoming environment for customers.

You are enthusiastic about sharing books and information with others, and have the IT skills required to use the library management systems and the resilience to deal with a broad range of customer queries.

You must have excellent customer service skills, be good at problem solving and can work under pressure. With a motivated and well informed team you will deliver ongoing development and implementation of key initiatives.

The role comprises of shifts totaling 19.25 hours per fortnight on weekend and evening shifts as required.

Requirements

• Tertiary qualifications in library/information science, other relevant qualifications or experience which allow professional membership of ALIA (Australian Library & Information Association) or other relevant qualifications and experience.
• Current Class C driver’s licence
• Working with Children Checks
• Experience working within a library service and library-based technology
• Demonstrated ability to problem-solve, making decisions promptly, in line with established procedures
• Experienced in supervising and training casual rostered staff
• Exceptional communication and interpersonal skills and an understanding and commitment to the provision of excellent customer service.
• Ability to work as an effective member of a team, willingness to support colleagues across various initiatives.
• Experience using library-based technology with the ability to troubleshoot and resolve issues
• Demonstrated understanding of contemporary library services

How to apply

Apply now to join us at Willoughby City Council where you can add value and be valued for the meaningful work you do.

When you work at Willoughby Council, you will work with a diverse group of like-minded people who have people and the community at the forefront in everything we do. Check out our employee benefits on our careers page to see:

• Where you can look after yourself and your loved ones
• Where you can enhance your wellbeing
• Where you can grow, develop and be part of a team

https://www.willoughby.nsw.gov.au/Council/Working-with-us/Careers

Enquiries: Cheryl Woodward – Customer Experience Supervisor – 02 9777 7930

Applications must address all of the key responsibilities outlined in the Position Description.

Successful candidates may be required to undertake pre-employment screening including police, qualification checks and to be fully vaccinated for COVID-19.

Applications close: 11.30 pm, Sunday 21/04/2024

Please note recruitment activity may commence before the closing date.