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Form of work#GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About the Team
Uber has recently launched Uber Direct, an on-demand delivery service for business customers. The last-mile delivery market is estimated to be worth upwards of $7.5b AUD in Australia, with rapidly increasing consumer preference for on-demand services. Uber Direct has the potential to support on-demand delivery across a range of customer verticals - restaurants, supermarkets, non-food retailers, and many more use cases yet to be discovered.
About the Role
In this role as an Account Executive in the Mid Market team in U4B, you will have the opportunity to make an impact, innovate through your problem solving, and build strategic relationships. You will take ownership of building a new business pipeline, forecasting opportunities and constructing territory and account plans to achieve your quota.
Your impact in role:
- You will support a portfolio of high priority partnerships for Uber Direct in Australia and New Zealand
- Work closely with existing commercial teams to provide an outstanding customer experience for our partners
- Coordinate and execute on performance improvement projects to drive shared business growth
- Work with cross-functional teams including product, engineering and operations to provide partner feedback
- Assist with the onboarding and implementation process of new partners
The experience you’ll bring:
- A proven track record: You'll have previous customer or partner facing experience at an enterprise level
- Highly organized, proactive, responsive and efficient.
- Prioritize a number of demands and tasks across a variety of partners
- Customer obsession: A passion for working directly with customers and a strong appetite to understand and learn
- Attention to detail, and a willingness to 'roll up your sleeves'.
- You're comfortable working on a product with rough edges, and are willing to get in the weeds to get the best outcome for your partners
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Afternoon, Morning
- Tuesday: Afternoon, Morning
- Wednesday: Afternoon, Morning
- Thursday: Afternoon, Morning
- Friday: Afternoon, Morning
- More than 4 years of relevant work experience required for this role
- Working rights required for this role
