Partnership Specialist

Hello. We’re Velocity Frequent Flyer, one of Australia’s largest loyalty programs. With more than 11 million members (and counting!), we live and breathe travel, and we love sharing our passion for memorable experiences with our members.

Imagine being immersed in a world where every day is an adventure, where you have the power to turn dreams into reality. Where you’re a part of a team that’s rewriting the rules for how loyalty programs work and what they can bring to members. That’s the journey you’ll be on in our team. Enabling members to redeem their points fast for breathtaking getaways, financial benefits, shopping experiences and a whole lot more. All the while benefiting from a role that is part of the Virgin Australia Group, with all the exciting perks, support and opportunity available to our team members.

What you’ll be doing:

The role of Partnership Specialist, Consumer Partnerships sits within the Commercial team at Velocity Frequent Flyer and reports to the Head of Consumer Partnerships.

By taking the lead on the designated partners, you will be expected to drive a plan for growth for those partners including; all aspects of relationship management; defining, establishing and delivering on the partner marketing and innovation strategies; end to end campaign delivery; and contract negotiations.

You’ll be great in this role if you:

• Have 5 Years + commercial experience in Commercial, Partnership or Consumer Loyalty environment
• Come with project Management experience to lead new programs of work within the partnership
• Have experience with planning, budgeting, forecasting and reporting
• Are confident assessing context, environment and growth opportunities
• Have previous experience in loyalty with a strong understanding of loyalty environment
• Have excellent stakeholder engagement and interpersonal skills with the ability to liaise effectively with multiple stakeholders including partners and senior internal leaders
• Can pilot new ideas and challenging ways of thinking
• Have demonstrated analytical skills and MS Excel proficient; able to develop forecasts and business cases
• Have a strong customer orientation with a focus on delivering enhanced experiences for our partners and members
• Possess strong negotiation skills to navigate through stakeholder relationships and contracts
• Are a confident and effective at presenting and pitching to all levels within a business
• Have knowledge of partner marketing strategies and execution
• Have the demonstrated ability to develop marketing initiatives and drive through to fulfilment
• Have experience gained in Retail, Insurance, Telco, Utility or B2B environment, or Consumer Loyalty role (desirable)
• Have a solid understanding of data based segmentation and direct marketing to appropriately target members for maximum engagement (desirable)

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the betterme digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.