Partnerships Manager

Sonder

To build a world where people feel accepted, supported, and heard.

Sonder is a data-driven, human-first wellbeing company; helping organisations re-imagine their people’s health, wellness and safety. The heart of the solution is a technology-driven platform supported by medical and mental health experts - available every minute of every day. Their mission is to achieve the right outcome for a broad range of wellbeing and safety issues, from mild to severe. Aggregated data also provides organisations insights to reduce people-related risks and drive decision making, supporting leaders to confidently create a brighter future for their people and their organisation.

We completed a highly successful Series B capital raise in August 2022. With operations in Australia, New Zealand and the UK, we are at an exciting time of growth and we invite you to join us on our mission to help organisations around the world create a culture of Active Care.

• 800,000+ eligible members across multiple countries
• 300 + team members, as well as an on-the-ground responder network 
• Trusted by major corporations, education providers, and government agencies Join Sonder’s innovative movement to provide global support through the right care at the right time and know you are contributing to empowering people to be at their best.

About the role Join Sonder Australia as a Partnerships Manager and be at the forefront of revolutionising employee wellbeing through innovative technology. Reporting to the Head of Enterprise and working within our dynamic Strategy & Growth - Sales department, you'll engage with key leaders across various sectors, both internally and externally. Your mission: to leverage strategic partnerships and generate impactful referrals, driving our growth and expanding our reach across ANZ. Sonder offers a vibrant and supportive environment where your expertise in sales, business development, and partnership management will thrive. If you're a strategic thinker with a passion for wellbeing technology and a track record in building successful alliances, we want you on our team. Embrace the opportunity to make a tangible difference while advancing your career in a company that values impact, action, and collaboration. What you’ll be doing

• Strategic Business Development: Develop and execute strategic business development plans, collaborating with internal stakeholders (e.g., sales, marketing, legal, support).
• Pipeline and Partnerships: Establish and grow the business development pipeline by engaging with prospects, key customers, and developing long-term strategic partnerships to maximize referral reach in the ANZ markets.
• Performance Tracking and Improvement: Track partner performance, identify gaps in enablement, engagement, pipeline, and bookings, and develop action plans to address these gaps.
• Market Strategy Execution: Serve as a key member of the sales team to drive overall partner strategy, coordinate marketing activities, create demand for Sonder products, and forecast partner pipeline conversion.
• Partner Management: Develop and manage a group of committed partners, including recruiting, onboarding, educating, and measuring their performance in the ANZ region.
• Sales and Services Opportunities: Develop selling and services opportunities within partner organisations, penetrate new divisions, and develop business value propositions for using Sonder’s services and solutions.

Who are we looking for? The right person will possess extensive sales and/or business development experience. You will be passionate, self-motivated, and take pride in producing high-quality work every day. Above all else, you will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team:

• Degree/MBA in relevant disciplines with at least ten years of working knowledge of tech companies.
• Extensive channel and alliance experience in ANZ is an essential requirement to be successful in this role.
• Experience working within the enterprise software industry is highly desired.
• Strong verbal and written communications skills as well as the ability to work effectively across internal and external organisations.
• Exposure to and experience in developing channel programs to deliver sustainable revenue.
• Culturally aware and have good interpersonal skills; able to collaborate across different functional teams and internal
• 10+ years of relevant sales and partner management experience
• Extensive channel and alliance experience in the ANZ market
• Ability to define and execute against the partner program, establishing business and relationships, and managing the day-to-day interactions with these organisations in order to build long-term business and marketing opportunities.
• Possess both a business background that enables you to drive engagement and interact at the CXO/VP level, as well as a background that enables you to easily interact with domain experts in the employee wellbeing space.
• You should also have a demonstrated ability to think strategically about business, product, and employee related challenges, with the ability to build and convey compelling value propositions.

Why join Sonder? You will work with a collaborative, vibrant and passionate team of experienced professionals, inside and outside of the Sales Team and as we continue to grow, there will be plenty of development opportunities.

• Hybrid working environment + modern office facilities
• Learning fund - annual contribution + 2 days of study leave to support your personal development
• Paid parental leave with an attractive return to work policy (e.g. Return to work at 80% for the first 3 months at full pay!)
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success 
• Induction and onboarding designed to make you succeed in your new role
• Salary packaging and novated leasing 
• Wellbeing support to invest in your own wellbeing
• Free coffee Tuesdays and catered lunch on Thursdays
• Team social fund to connect with your team, plus company wide social events 
• Dog-friendly office 
• Volunteer leave - 2 days per year to participate in meaningful causes and contribute back to the community

• 💬 Customer Advocacy and Feedback
  

  Advocate for customers by providing feedback to internal teams on how to better meet customer needs

• 👍🏼 Adoption and Success Management
  

  Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice

• 🤝 Relationship Building
  

  Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• 🤓 Learning agility
  

  Identifies and applies strategies to enhance reception, retention and use of newly acquired information, skills, and abilities

• 💡 Problem solving
  

  Identifies problems and develops logical solutions that address the problems