Address About Us
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.
What's in it for you?
Hitachi Benefits:
TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity
Permanent Full Time Position in a leading OEM with long term job security
Health: Discounted Medibank health insurance policy
Wellness program: access to Employee Assistance Program
Uniform: Generous corporate uniform supplied
Training and Development: Continuous training and upskilling with real career development opportunities
Exclusive staff discount on a range of goods and services
The Opportunity
We currently have an exciting opportunity for a motivated and enthusiastic individual to join our Internal Parts team based out of our Gunnedah branch. This role will make you a key point of contact for all inbound queries relating to parts, where you will be well supported to provide a range of OEM level services ranging from sourcing parts, and customer query management to internal and external customers.
Reporting to the Parts Manager, you will be responsible for:
Provide service to external and internal customers
Interpreting and processing customer parts requests such as pricing, availability of stock and order enquiries
Source and supply parts to meet customer requests
Raise quotes, sales orders and invoices for parts sales
Resolve invoice and purchase order discrepancies
Exercising your strong computer skills, data entry accuracy and attention to detail
About You
As the ideal candidate, you will have:
Prior experience in a parts interpreting or similar role
Parts experience within an automotive, agricultural, or earthmoving industry
Exceptional customer service skills
Strong computer literacy
Ability to manage competing priorities and still achieve excellent customer service
To ensure that you provide 100% Customer satisfaction with both internal and external stakeholders, branches & suppliers within the HCA family
At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.
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