Parts Interpreter

Western Truck Group (WTG) has an exciting opportunity for a Parts Interpreter to join our Darwin Team.

About the Business

WTG are authorised Volvo, UD & Mack truck dealers (along with Isuzu trucks in Mackay).  WTG have branches located across regional Queensland, Northern Territory and New South Wales.  We are also supported by a strong network of regional Customer Service Centres covering a broader area to support our valued customers.

WTG is proud to partner with Volvo Group Australia (VGA) and share their vision:

“We are passionate about continuously striving to drive prosperity and being the most desired transport and infrastructure solutions provider.  We live in a rapidly changing world and Volvo Group Australia is committed to embracing change and technology to ensure we can offer sustainable and effective solutions, now and into the future.”

As a local, Australian made certified manufacturer (Volvo and Mack), VGA and its network of dealers are committed to providing safe, innovative and environmentally friendly solutions to the Australian transport industry.

WTG prides itself on being an equal opportunity employer of choice, family values ethos and our core principles of:

• Safety
• Our People
• The Customer

Job Summary:

Western Truck Group Darwin want to speak to anyone with a Parts Interpreter background, or interest in.

You will be responsible for:

• The safety of WTG’s people, customers and assets
• Inbound and Outbound sales for the Parts Department
• Processing customer quotes, orders, payments, invoices and credits
• Deliver outstanding customer service
• Provide technical assistance and general support to the Service Department
• Various parts warehousing tasks, eg, sorting, ordering, stocktake
• Participate in a rotating roster to be on-call for parts supply
• Ensuring Database entry and accuracy
• Maintaining efficient warehouse operations and flow
• Ensure compliance with the relevant OH&S requirements
• Any other duties / responsibilities relative to the improvement of Parts Services supply and Customer Relations as may be directed by the Parts Manager or his/her nominated representative.

The Western Truck Group will offer:

• Attractive remuneration
• Bonus Incentives
• A commitment to internal and external training
• Stable and long-term employment
• A friendly and team-based culture

Valued Skills and prior experience include:

• Technical parts knowledge in the transport field
• Developed knowledge of the transport industry would be preferred but not essential
• A high degree of dependability, reliability and dedication to customer service
• Developed written and verbal communication skills
• Computer literate
• Ability to work productively in an autonomous environment
• Good organisations skills
• Ability to manage time effectively and multi-task where required
• Excellent work ethic, gaining enjoyment from practical and manual activities
• Strong focus on safety and security of all personnel, equipment and environment
• Current Australian Drivers Licence
• Forklift license desirable

All applications will be treated with the utmost respect and confidentiality.

Our commitment to our business partners is “With you for the long haul”, and this applies equally to our staff.  Come and join our growing team today, within a business who values its people.