AddressOur vibrant Administration Team is seeking a highly organised, enthusiastic professional with a passion for delivering outstanding customer service to join us on a casual basis.
The Opportunity
In this role, the Patient Administration Officer will provide quality customer service in the coordination of administrative functions across the hospital from Front Reception through to the wards.
The role will involve but is not limited to providing support and assistance to the administrative and clinical teams as well as patients and relatives, by coordinating the clerical requirements for patients from admission to discharge.
Shifts will range from 2 up to 5 days per week (dependent on staffing needs at the time) with the eventual potential to obtain a PPT position.
About You
The successful applicant will be a positive, responsible, self-motivated person with excellent people and telephone skills. It is essential that you have a strong commitment to customer service and a 'can do' approach.
In addition, you will also demonstrate:
- Experience in a similar role preferred but not essential
- Experience with Meditech (Desirable)
- Understanding of Health Funds and patient eligibility (desirable)
- Unwavering commitment to client confidentiality
- High attention to detail
- Ability to work efficiently and effectively, both independently and within a team structure
- High level of competency in computer and Microsoft Office skills
Remuneration
On offer is base hourly rate ranging from $30.57 - $ 31.89 + superannuation and casual loading based on experience level and qualifications, exclusive of penalties or allowances.
What's in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- Please note casual employees may not be eligible for all benefits.
The Hospital
Nambour Selangor Private Hospital, owned and operated by Ramsay Health Care, is an 76-bed health care facility providing a broad range of medical and surgical services. Conveniently located within 30 minutes of Caloundra, Maroochydore, Mooloolaba and Coolum Beach, and 20 minutes from the Hinterland towns of Montville and Mapleton. Nambour Selangor Private Hospital offers an easy point of access for medical and surgical treatment in a low traffic area and calm environment.
Requirements
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Please include a cover letter outlining your suitability and why you would like to be considered for this role.
Applications made by recruitment agencies will not be considered.
For enquiries, please contact Cherise Buchbach, Front Office Manager
E: BuchbachC@ramsayhealth.com.au
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
