Patient Services Assistant - Outpatient

Position Details
Reference Number 64537
Position Title Patient Services Assistant - Outpatients (Casey Hospital)
Employment Type Part Time Ongoing
Entity Monash Health
Department General Services
Location Casey Hospital
Position Summary

• Permanent part-time role
• Supportive working environment

Working in Healthcare has never been more important or meaningful
Our Journey:
Our Support Services team provides a range of essential non-clinical services that help our hospitals run. We provide food services, central production kitchen, patient support, porters, cleaning, linen, pest control, waste management, car parking, hygiene services and some retail services. The General Services Department at Casey requires a qualified Patient Services Assistant to work as part of our dynamic and passionate team working in Outpatients
Patient Services Assistant - Outpatients
Wednesday 06.30 – 11.30
(10 hours per fortnight)
A Day in the Life:
The ideal candidate will enjoy working within a committed team who strive to consistently deliver high quality and efficient cleaning services.

• Ward and department cleaning
• Bed making
• Use of lifting equipment, bed mover and wheelchairs
• Assisting nursing staff as requested
• Transfer and cleaning of ward equipment

About You:
A strong commitment to working effectively as part of a team and flexibility to change shifts or cover staff leave at short notice

• Excellent verbal and written communication skills
• A commitment to delivering excellent customer service
• Takes pride in your work with great attention to detail
• Has great time management skills and ability to prioritise tasks

What you Need:

• Certificate III Health Services Assistant (Essential)
• Previous experience as a Patient Services Assistant (Desirable)
• Excellent understanding of patient identification procedures
• Ability to comprehend and follow written instructions and procedures
• Able to undertake physical work including lifting, carrying and manual handling
• Excellent understanding of cleaning methodologies and infection control procedures
• A strong commitment to working effectively as part of a team

In Return

• We will provide you with a supportive working environment
• You will provide an important service to the patients in our care

For a confidential discussion and to explore the opportunity further, please call Janine Pickering on 03 8768 1663
Monash Health is a great place to work
In 2022 Monash Health was nominated by LinkedIn as one of the top 25 organisations in Australia to grow your career.
Our employees enjoy a range of benefits including:

• Salary packaging options that increase your take-home pay
• A comprehensive Health and Wellbeing program
• Free vaccinations
• Private health insurance at discounted rates
• Health imaging services

Monash Health is Victoria’s largest public health service and proudly provides healthcare to one quarter of Melbourne’s population, across the entire lifespan from newborn and children, to adults, the elderly, their families and carers. More than 22,000 of us work at over 40 care locations across south-eastern Melbourne. We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five iCare values:
How to Apply
Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).
Your application is to include:

• Cover letter
• Current CV – Outlining current work experience
• Covid19 vaccination certificate (Showing evidence of 3 doses)
• Certificate III in Health Services Assistance qualification (Including transcript)
• Working with Children Card (If applicable)

For information including how to apply and probity check requirements, please refer to attached ‘Application Guide’ located under Position Documents. Please note, applications will be screened upon receipt and selection activity may commence prior to the closing date.
Selection Criteria Do you hold a Certificate III in Health Services Assistance qualification? (To be uploaded as part of your application)
Do you have good written and verbal communication skills?
Do you have a strong understanding of infection control protocols?
Contact Person Name Position Phone Email