Patient Support Services Supervisor

We currently have 2.1 FTE available to appoint to permanently from 13 August 2024.

This is a recruitment pool for permanent full time, permanent part time, fixed term full time, and fixed term part time appointments, with the possibility of extension(s) and/or permanency.

Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 18/06/2025. 

This is where jobs become careers, passion finds its purpose, and your voice finds its place. Are you ready to dive headfirst into the community taking excellent health care where it's needed? Then South Metropolitan Health Service is the perfect place to start!

In late 2020 the WA Government announced that full operation of the Peel Health Campus would transfer to South Metropolitan Health Service on the completion of the current contract with existing private operator Ramsay Health Care. This transition to SMHS will occur in August 2024. Peel Health Campus is a general hospital located in the City of Mandurah, 75 km south of Perth on the doorstep of the south-west, known for its stunning beaches, internationally significant wetlands, and some of Australia’s most spectacular waterways for boating, fishing and wildlife. It originally opened in 1988 as the 32-bed Mandurah District Hospital, and now operates with 206 licenced beds, bays and treatment areas. Transitioning the hospital to public hands paves the way for the hospital’s redevelopment and service transformation to meet the needs of the Peel-Murray region.

The Patient Support Services Supervisor is responsible for the daily staff supervision including training and mentoring of Patient Support Assistants and Cleaners. They coordinate the Patient Support Service activities, while ensuring service quality control and ensure that staff perform their duties safely and to the required standard. 

Our Values guide our work in every action, and that includes recruitment and employment!  SMHS encourages Aboriginal people, people from culturally and linguistically diverse backgrounds or LGBTI communities, and people with disability to work with us. Whatever your age, race, gender, religion, sexual orientation, and family/carer responsibilities are, we ask that you consider bringing your expertise to our workforce.

If you are ready to partner with us, please see the application instructions below:

Your application should include:

1. A copy of your current CV.
2. A statement addressing the essential selection criteria 1, 3 and 4 only in no more than 2 pages.
3. The names and contact details of two (2) current referees including your current Manager or Supervisor who can attest to your suitability for this role.

These documents should be complete and ready to attach prior to applying online. Please ensure you allow enough time to complete the online application process as you will be required to answer various questions and attach your documentation.

If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Employee Benefits

Our employees enjoy a range of benefits which may include (in line with operational requirements):

• Access to generous salary packaging arrangements
• Professional Development Opportunities and Study leave/assistance
• Flexible working arrangements
• Flexible leave arrangements
• Other professional and location-based allowances
• For further information click here. 

Eligibility

Are you eligible? To be eligible for a permanent appointment to the Western Australian public sector is essential that you are an Australian citizen or have permanent residency status in Australia. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the period of the contract.

WA Health embraces diversity and is committed to eliminating all forms of discrimination in the provision of our service. We are committed to growing the Aboriginal workforce as a part of WA Health’s Aboriginal Workforce Policy and as a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position.  Aboriginal people are encouraged to apply.

This vacancy is subject to a Western Australian Working With Children (WWC) Check. For further information please refer to the WWC website at:

WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour.

Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted. 

LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.