AddressMerlo Coffee began more than 30 years ago with a simple philosophy – freshly roasted coffee served by passionate people. We have always understood that great coffee is just the beginning of the relationship.
Today, Merlo is proud to be one of Australia’s leading independently owned and operated coffee roasters, who supply the public, our own Merlo Coffee stores and 1,700 cafes and restaurants with freshly roasted coffee around the country every day.
About the role
A fantastic opportunity for a talented HR professional to join our team located at Eagle Farm in Brisbane.
Reporting to the People & Culture Manager you will play a key role in the administration of our end-to-end employee lifecycle processes. We are looking for someone who is highly organised, process driven, cares about the detail and is passionate about providing our people with a truly great experience. This is a diverse role working as part of a small HR team with ample opportunity for growth and development.
Daily activities include:
- First point of contact for all people related enquiries
- Resolving human resources issues with the aim of building a positive and engaged work environment including recommending resolutions and providing advice to managers
- Managing end-to-end recruitment and selection for our retail locations throughout Brisbane and Toowoomba
- Coordination and management of all outgoing contracts, letters, payroll forms and HR documents
- Onboarding all new employees and conducting employee inductions.
- Delivering a range of employee engagement activities across the organisation including coaching and training sessions for employees and management
- Workplace Health and Safety administration including review of policies, providing advice, coordinating training, reviewing incident reports and data, and managing workcover claims
- General administration tasks such as monthly reporting, management of Intranet and organising content for the monthly newsletters
- Nurturing and supporting our amazing culture
Benefits and perks:
- A great team and fun working environment
- Free on-site parking
- Unlimited cups of Australia’s best coffee made by our onsite baristas
- Generous discount on food and retail merchandise at our onsite and surrounding cafés
- Access to our Employee Assistance Program
- Flexible working environment with a genuine focus on work-life balance
- A feel-good brand that genuinely cares for our people, community, and environment
The ideal candidate will have:
- A minimum of 2 years’ experience within a similar role
- Highly organised with a strong and proven ability to multitask and meet deadlines
- Excellent communication skills both verbal and written
- A genuine care for detail and delivering an exceptional experience to our team members
- Confident in communicating with a range of stakeholders at all levels, with strong decision-making skills
- An innovative, curious and solutions focussed thinker
- A passion for coffee and a positive, 'can-do' attitude
At Merlo we care about our people, our customers and of course our coffee. To ensure we successfully continue to maintain the Merlo magic, we follow the ‘Merlo Recipe’ in everything we do.
Respect – Excellence – Customer Service – Integrity – Passion – Education.
If you think you would be a welcome addition to the Merlo Coffee family, join us in our passion for providing quality coffee and exceptional customer service. Apply now!
