Address- Opportunity to work with a top 5 General Insurer
- Flexible hybrid work environment – North Sydney based
- Take the next step and grow your career with an award winning employer
About Hollard
Hollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, and pet. Hollard’s unrelenting focus on diversity and inclusion, collaborative partnerships, and delivering great customer outcomes is at the heart of its business model, driven by its purpose of “Using our expertise, integrity and humanity to go further, together".
We have recently moved into our new, state-of-the-art facilities in North Sydney! This upgrade represents a major step forward in our commitment to providing innovative workspaces that support hybrid and remote work. Join our team and be a part of shaping the future of our organisation in our modern new home.
About the Role
As an integral member of the People and Culture Services team, you will be responsible for providing a high-quality customer experience to Hollard employees and People Leaders. This will be through effective administration and coordination of key processes across the employee lifecycle.
Key Responsibilities will include (however, not limited to the below):
- Initiate all new starter and internal staff movement contracts and documentation
- Distribute onboarding documentation and liaise with new starters to ensure completion before commencement date
- Generate documentation related to people processes including but not limited to Flex Agreements, Parental Leave, change of hours, secondments, career break or as directed
- Manage employee records by ensuring all employee files are up to date with relevant employment agreements
- Coordinate pre employment checks and ensuring appropriate actions are taken to communicate completion status
- Manage, monitor, and respond to all People Leader and employee queries assigned to the People and Culture Services inbox and escalate matters as required
- Manage updates to the reward and recognition platform as well as People & Culture intranet
About You
- Previous experience in a coordinator/administrator role within a People & Culture team
- Qualification in human resources or a related discipline
- Attention to detail and ability to adhere to defined Service Level Agreements (SLAs)
- Customer focussed approach, with excellent verbal and written communication skills
- Ability to think innovatively and creatively to enhance processes
- Drive, tenacity, innovation and can do attitude
- Ability to accept responsibility, exercise initiative and be resourceful and flexible in getting things done.
- Proficient in Microsoft Office, in particular Excel
- Experience with HRIS Systems (desirable)
Working at Hollard
At Hollard you will be part of a supportive, valued and committed team. You will enjoy a challenging and rewarding work environment, career progression opportunities and great staff benefits and corporate discounts. We also offer many benefits to support your professional development and wellbeing including:
- Professional and technical development opportunities
- Flexible start and finish times, work from home, and other flexible work from home options to suit your lifestyle
- Paid parental and partner leave
- Additional leave options, including 5 well-being days each year
- Generous employee insurance discounts
- Novated lease options
- Corporate employee discounts from various retailers
- Wellbeing benefits e.g., vaccinations, health insurance discounts, mental wellness training professional memberships, EAP
Hollard is unapologetically committed to creating a workplace that values your diversity with a true sense of inclusion. We actively seek to hire for your different lived experiences (including as relate to disability, ethnicity, faith, Aboriginal and Torres Strait Islander Peoples, gender diversity, sexual orientation, age, neurodiversity). These enhance cognitive diversity and psychological safety in our workplace for everyone.
Hollard proudly promotes flexible work including remote work, non-traditional work patterns, and work-family balance.
Even if you don’t meet all our selection criteria, we encourage you to apply.
Please note that a full background check will be completed on the successful applicant.
Please Note: We will not require any support from Recruitment Agencies and kindly request that no unsolicited resumes are sent to Hollard employees in relation to this role or others. Only direct applications will be considered.
Visit the Hollard careers page to learn about how Hollard will collect, store and handle your personal information.
