Address
SalaryAJT Diabetic Incorporated (doing Business as Countrywide Medical)
US Address: 8500 Almeda Genoa Rd Houston, TX 77075
We are a leading Medicare contracted supplier that provides high-quality medical supplies and durable medical equipment to our valued patients.
INTERNET & HARDWARE REQUIREMENTS
- MUST have 2 monitors.
- MUST have backup internet. (prepaid will do)
- 8 GB of system memory.
- i3 processor or higher.
- Fiber or highspeed internet of at least 20MBPs. (both upload & download)
- Windows 10 or 11 with Google Chrome web browser installed.
- Wired headset.
- Malware and virus-free/protected computer.
- Skype account.
- Valid government-issued ID/driver’s license.
- Manage large amounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Pay: Php18,000.00 - Php21,000.00 per month
COVID-19 considerations:
All Employees will be working from Home Permanently. This is a work from home opportunity. "Work from home" means to work in the home in which you reside aka permanent residence.
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