Phlebotomy Assistant Area Manager

Australian Clinical Labs (Clinical Labs) is one of Australia’s leading pathology companies with a vision centred on leadership in science, technology and people. With 88 accredited pathology laboratories and over 1000 collection centres, we have a strong footprint across Australia.

Australian Clinical Labs has newly become a publicly listed organisation with strong growth aspirations, this is a place for someone who wants to help us in transitioning to a market leader.

Clinical Labs WA has been serving the local community for over 80 years and provides diagnostic services to a number of hospitals and specialists as well as general practitioners. We have six medical laboratories, over 160 collection centres and a team of more than 700 who are committed to partnering with our referrers to provide accurate and timely results and high quality, patient centred care.

We have two full-time position for an Assistant Area Manager to be based at Murdoch and Subiaco.  In this position you will be a self-motivated individual, who can demonstrate an attention to detail, along with excellent communication skills and a strong focus on outstanding customer service. 

The Assistant Area Manager is responsible for the day-to-day organisation and functioning of their allocated area including management of personnel, allocation of resources, specimen collection, quality control, staff training and administrative duties as directed by the Area Manager. It is expected that the Assistant Area Manager will work collaboratively as part of the team ensuring excellence in the customer experience in regards to specimen collection. The goal is to provide a professional customer service link between health professionals, their patients and the laboratory. Teamwork and cooperation between stakeholders is also a primary focus, and driving excellent customer service to our clients (both internal and external).

Your key responsibilities will include:

• Assist the Manager in rostering, supervision and training of staff at in your designated area
• Assist the Manager in competency assessments, performance management and collection audits
• Collection of blood and other samples from patients
• Attending to the care, storage and processing of pathology specimens 
• Attend to paperwork and associated clerical duties to ensure all details are correct in a timely manner

To be considered for the role you will need to possess the following:

• Certificate III or IV in Pathology Collection or relevant industry experience
• Minimum 5 years senior experience in Phlebotomy 
• Good computer skills, exceptional customer service skills and telephone manner
• Exceptional time management skills
• Ability to communicate effectively with the collections team, referring Doctors and patients
• Ability to understand and ensure compliance with OH&S policies and guidelines to maintain a safe and healthy workplace
• Drivers licence as this role requires visiting multiple sites

The successful applicants will be required to address the criteria above in their application.

Australian Clinical Labs is an equal opportunities employer, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs. We also welcome applications from individuals with culturally diverse backgrounds.

Please note, only shortlisted applicants will be contacted.

As Health Care workers all appointments are subject to proof of eligibility to work in Australia, National Police Clearance (less than 3 months old), immunization to Hep B. COVID 19 Vaccination is required for hospital-based staff.  Willingness to undertake vaccination including for Influenza.