Address- Join Ausgrid as we embark on our exciting transformation journey!
- Competitive REM + Bonus
- Sydney CBD location with a flexible hybrid work model
Just imagine a future where households and businesses can generate their own energy and sell it back to the grid, ultimately connecting communities and empowering lives. Are you ready to play your part in an evolving industry?
Ausgrid is on an exciting transformation journey and now is the time to be a part of something big. We are proud to service Australia’s east coast as a leading business in energy distribution, delivering a safe and reliable electricity supply to more than 1.8 million homes – that’s over four million Australians relying on us every day.
We take pride in knowing that the work we collectively achieve today, will transform the world tomorrow. We value a culture of working and living safely, being customer focussed, commercially minded, collaborative, honest, accountable, and respectful. Our values are not just initiatives driven by leaders; they define the way we work.
Your team
In a world where you spend more hours a week with your colleagues than your family, it is important to love the team you are in. Energise your career as part of the Customer Technology team at Ausgrid!
Joining our dynamic team, you'll support our programs, undertake industry-leading analysis, and initiatives, all while driving growth, and facilitating the transition to a sustainable, net-zero future.
The Customer Technology team has a mission to deliver fit for purpose technology and cyber services providing innovative and secure outcomes for our customers.
Take the helm in an exciting role that combines cutting edge technologies, innovative solutions, and a passion for shaping the future of our industry.
Your new role
Reporting to Customer Technology Partner, the Program Manager oversees Ausgrid’s Customer and Metering Portfolio. You will manage all aspects of delivery and business integration ensuring success of projects and delivery by partners, by proactively managing risk, resources and constraints.
Your key responsibilities will include:
- Overseeing the scoping, design and development of the Programs within Customer and Metering Domains including developing long-term roadmaps and delivery strategies
- Developing, allocating, and monitoring potential delivery models to ensure appropriate delivery method for individual programs and tasks, within the overall delivery strategy
- Plan all aspects of the program and proactively manage internal and external stakeholders to achieve business outcomes and manage risk
Spark our interest!
Our hiring decisions are not only based on your experience and skills, but your passion, attitude, and alignment to our core values. You will be passionate about converting strategy into action and developing an integrated plan that drives prioritisation, interdependencies, resource needs and program delivery outcomes.
This position requires a strategic thinker who can execute analytical problem solving and commercial decision-making and collaborate with internal and external stakeholders with a customer focus for service delivery.
The successful candidate will be adept at developing and executing program support systems, policies, and procedures and have a track record of delivering results within a lean program operating environment. You will have proven prioritisation and time management skills with strong program and project management experience, delivering multiple projects in a large, complex engineering environment.
To be considered for this role, you should possess the following skills:
- Tertiary qualifications at degree level in a relevant discipline
- At least 5-10 years' experience with complex technology program delivery, ideally Customer systems and/or utility Metering processes
- Exposure to the Energy sector
- Agile Certification – SCRUM Master or ACP
- 3-5 years’ experience in managing cross functional programs
- Advanced computer literacy in Microsoft Office and systems
- Demonstrated capacity to consult and negotiate effectively with a range of stakeholders
- Project/program management certifications
Grow with Ausgrid
To continue building on our rich heritage, we actively invest in our people’s development through secondments, onsite training, mentoring circles, e-learning, Australian Graduate School of Management programs (UNSW) and study assistance. It is through our investment in our people that the average tenure across the business is 14 years and our current turnover is sitting at a market competitive rate of just 3.9%.
Ausgrid perks
Revel in more than just a competitive salary! Our employees enjoy a dynamic range of market leading support and safety services, wellbeing programs, corporate discounts, and flexibility arrangement in many forms.
Our people are paramount to the continued success of Ausgrid, therefore celebrating great work is important to us! It’s not just the big wins that count, we have provided our employees the opportunity to applaud peer successes daily through our Amped Recognition Program. But let’s not forget the major milestones! For those ready to exceed expectations, anticipate a nomination for a CEO award at our formal end of year Award gala.
Belonging at Ausgrid
To deliver the best possible service to our customers we strive towards a workforce that reflects the diverse community that we serve. Ausgrid is committed to creating a diverse and inclusive workforce and we encourage applications from women, people from culturally diverse backgrounds, people with disabilities, people from the LGBTQI+ community and Indigenous Australians.
If you require support with your application/reasonable adjustments for the interview process, we want to hear from you.
