Portfolio Manager

About Us

At Auto & General (A&G), we provide great products and services to safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, and Pet products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

The Role

The Motor Portfolio Manager will play a pivotal role in monitoring and optimising the performance of the domestic motor portfolio. Their main focus will include:

• Lifting the monitoring and reporting capabilities and reporting framework.
• Defining and evolving a comprehensive set of lag and lead KPIs.
• Generating insights and identifying areas of opportunity to continuously and proactively optimise growth and profitability.
• Oversee implementation and monitoring impact of agreed performance-enhancing initiatives.
• Supporting the yearly and quarterly planning and (re-)forecasting processes.

This is a fantastic opportunity for professionals wanting to take the next step in their career! This is a full-time, permanent position that will be based in our Toowong head office.

Accountabilities

• Work closely with various teams to gather and synthesise data related to portfolio growth, new and renewing business performance, risk selection, underwriting strategies, service and claims financial and operational experience.
• Conduct a comprehensive analysis of the motor insurance portfolio to identify trends, issues and opportunities.
• Generate actionable insights and recommendations for management based on analysis of the portfolio.
• Evaluate the risk exposure and volatility within the motor insurance portfolio.
• Summarise and communicate findings and recommendations to senior management, underwriters, product managers, and other relevant stakeholders.
• Support robust business cases to inform prioritisation of initiatives in the domestic motor space.
• Actively seek opportunities to improve analysis methodologies, reporting processes, and data-driven decision-making within the organisation.
• Support management in the yearly budgeting and quarterly (re-)forecasting process, including setting and reviewing plan assumptions.
• Collaborate with cross-functional teams to leverage collective expertise and knowledge finalised at enhancing the motor insurance portfolio.

Knowledge and Experience:

• Minimum of 7 years’ experience in General Insurance
• Working knowledge and understanding of short-tail insurance product(s), underwriting and rating methods, systems and procedures – including drivers and levers of profitable growth.
• Proven experience in data and portfolio analysis, including ability to:
  • Access and manipulate data quickly and efficiently.
  • Join multiple datasets.
  • Work with both structured and unstructured datasets.
• Understanding of statistical models applicable to short-tail insurance.
• Superior numerical and analytical skills.
• Ability to communicate effectively across all levels of the organisation.
• Working knowledge of statistical software such as SAS and any other relevant statistical software language(s).

Our Perks

• Location – Our head office is conveniently based in Toowong Village shopping centre - a city fringe location with access to retail, restaurants, various parking options and public transport.
• Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
• Paid parental leave - We support our new parents with paid parental leave and other benefits.
• Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
• Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
• Employee discounts - You’ll receive discounts on Budget Direct insurance products.
• Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
• Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
• Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
• Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.
   

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.
 

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

 
Applications close: COB Thursday 22 February 2024