Practice Lead - Service Engineering

• Exciting opportunity to uplift our capabilities across a team of 150+ community of practice for Service Engineering and architecture
• Newly created role with opportunity to lead technical capability uplift through standards, frameworks and governance that enables team to do the best work of their lives
• Fantastic opportunity for the ideal candidate who is passionate about their craft and a true influencer

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.' It's that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in an dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Welcome to WooliesX

As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.

We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.

What you'll do

This role will work in close partnership with a large number of stakeholders at an executive / senior level across the business to build capabilities.

Take a strategic, team-first leadership approach to everything you do. Enable and lead the lead the community of practice to enable the team members to do the best work of their lives.

• Lead a community of team members, through communities of practice, who are responsible for delivering a global, best-in-class digital customer experience
• Creation, communication and advocacy of a Practice roadmap with clear OKRs which enables standards, frameworks, tools and best practice ways of working, today and into the future.
• Manage the relationships of key internal + external partners and software providers in line with the Practice budget
• Responsible maturing our craft capabilities to support the changing needs of our business, with strategic application of craft across WooliesX and into Woolworths Group
• Develop and roll out training programs, in collaboration with Domain and Delivery leadership teams across WooliesX

What you'll bring

You will have a demonstrable record of progression throughout your career, having worked in roles of similar complexity, ideally within the retail or complex services or product sector. You will have experience working within a matrixed/Agile organisation having had success in building and fostering relationships across and down into the business and acknowledged for having built and managed strong relationships. You will have deep resource management experience, a background in technology, strong communication skills and the ability to prioritise and problem solve. As a trusted advisor, you have the ability to influence an organisation with a good appreciation of commercial and strategic context.

• 5+ years in a similar role in a relevant environment and industry when developing people for medium / large size teams
• Proven experience with: Reference Architecture, Design Patterns, Solution Blueprints, Platform Blueprints, Enterprise tech strategy
• High level solution design and development experience with: NodeJS, .Net, Azure/GCP, MongoDB, AKS
• Successful track record in delivering complex programs and/or transformations
• Experience establishing and running topic or /and role based communities of practice
• Strong communication, presentation and facilitation skills
• Strong ability to prioritise and manage multiple concurrent workstreams

What you'll Experience

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.'

Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.