AddressSeeking a dynamic Practice Manager to support and lead our growing team
This is an exciting opportunity for a career Practice Manager who thrives on variety, to utilise their leadership, interpersonal, organisational, and administrative skills to support and guide our practice into its next stages of growth. This role will provide you with autonomy and responsibility within a warm and supportive team. You’ll uphold our values and objectives, while overseeing the day-to-day operations of YCP, improving our systems, procedures and policies, and working towards practice development plans. Ideally, you’ll commence working four to five weekday shifts a week, being contracted to between 20 and 30 hours a week; the hours can be negotiated if you’re exactly who we are looking for.
About YCP
YCP is a small private practice that has built a reputation for the provision of compassionate and effective psychological services. We see a broad range of clients who access our services through various funding streams including private funding, Medicare, NDIS, and Melbourne City Mission. We work with young adults, adults, and older adults. We aim to find a balance between the provision of accessible mental health care for as many people as possible and protecting the financial stability of the practice. Our office is conveniently located on the east end of Swan St, Richmond, close to public transport, and provides a comfortable working environment. Currently, we are seeing our clients either via telehealth or face-to-face within the government guidelines.
Why you might want to work with us
We strive to create a supportive environment for our team as we know this is what helps you complete your job to the best of your ability. We have invested many hours in developing procedures, policies and forms to help our team provide professional and compliant services. We also provide our team with access to computers, photocopier/printer, scanner, secure electronic fax, practice management software, and online assessment platforms, as this helps streamline the work of clinicians and admin team members alike. We are supported by a medical IT support company (Vibe Group) who manage our medical grade cloud server to securely store clinical data. We focus onproviding a welcoming environment for clients from all cultural backgrounds, those who are members of the LGBTQIA+ community, and those who have disabilities.
Essential qualities and experience
- At least 5 years’ experience as an Allied Health or Medical Practice Manager or 2IC. Ideally, you’ll also have qualifications in practice management or medical administration
- A calm, confident, positive, and friendly manner. You will be compassionate, honest, and genuinely care about the wellbeing of our clients and team
- Strong interpersonal skills and be able to engage with a range of people in a professional manner and to respect their boundaries
- Excellent communication skills, both written and verbal
- Be detail oriented and have excellent planning, problem solving, and organisational abilities
- A demonstrated understanding of the need for confidentiality in all aspects of work
- A demonstrated ability to be strategic in how you allocate your time across each week
- Have strong IT skills particularly in MS Office
- Have an ability to supervise a team in a respectful and encouraging manner
- Hold a current Police, Working with Children, and NDIS worker checks
- Have an interest in psychology and mental health care.
- Have experience with Medicare, health insurers, NDIS, TAC, DVA, and WorkCover
How to Apply
If you think we’d work well together, please submit a copy of your Curriculum Vitae, along with a detailed cover letter expressing:
- why you would like to work at YCP
- why you would be a great fit for the YCP team
- the days/evenings you are available for consulting
Applications will close at 5pm on Tues 11th June 2024. Promising applicants may be offered interviews/positions prior to the closing date. Please contact our admin team on 9429 0050. if you would like additional information about this role or to arrange a time for you to chat to a current team member about the culture at YCP.
** Please note:
- this role is not suitable for individuals who do not have full, unrestricted working rights in Australia.
- please do not apply if you, or an immediate family member, have been a client of our clinic.
Testimonials from our team:
“I have been working at Yarra City Psychology for the past 3 years and consider it a privilege to work in such an ethical organisation with such a diverse group of clients. I believe that an organisation is only as good as its people and YCP is blessed to have many wonderful clinicians and the support of an amazing admin team. YCP has great leadership but also has kept the human touch to the organisation which brings out the best of all staff. Clients also appreciate this welcoming approach. My dealing with all staff has always been positive, highly professional and friendly. The clinic is made better by the attendance of our amazing therapy dog, Hazel, who not only supports clients but is wonderful for a staff moral as well.” Tracey Groenewald, Practice Manager 2021 - May 2024.
“I have worked at Yarra City Psychology for five years now. We are a fantastic small team of experienced and supportive clinicians, and great administrative support staff who keep things running smoothly. The practice is well-resourced, the rooms are lovely and comfortable, and there are plenty of professional development opportunities offered” Dr Asawari Henderson, Clinical Neuropsychologist
“I like being part of the team here because I think there is a really healthy balance between autonomy and support, which can be hard to find in a workplace but such an important factor for wellbeing and professional development. There's also an abundance of resources available for professional development and there is a sense of community and care about the wellbeing of all members of our team. As an employee I feel valued, respected and supported in continuously growing professionally as a clinician.” Karla Harris, Provisional Psychologist
"I am incredibly grateful to have joined Yarra City Psychology (YCP) as a clinical neuropsychology registrar. Under the exceptional leadership of Laura Humphreys, the clinic director and my supervisor, I have experienced unwavering support and growth opportunities that have significantly enhanced my career journey.” Lily Li, Psychologist and Neuropsychology Registrar
