AddressKey Health is a new group of medical centres throughout Sydney (4 locations) who are looking for members to join the rapidly growing team
At Key Health, we are committed to providing a supported, professional, and friendly environment that offers you satisfaction and flexibility. We aim to provide our patients with comprehensive person-centred care and seek to build continuing patient-doctor relationships by focusing on what patient's need, value, and desire for their health.
About the role
We are looking for a Full Time Practice Manager to join our group to bring business improvements and business growth into our clinic. In this role you will manage and support our employees and Health Care Professionals. Reporting to the Group Practice Manager, you will be responsible for dealing with all day-to-day operational requirements of running a professional Medical Centre and all aspects of employee management including, talent development, mentoring performance management and centre improvements.
The Tasks
Identify, review, and trouble-shoot operational and administrative issues
Identify areas of improvement and drive change
Monitoring practice safety and standards across the clinic including Accreditation
Provide exceptional customer service
Monitor and create admin, nursing and dr rosters
Recruitment and management of Staff including performance reviews
Ability to work within documented policies and procedures ( SOP’s)
Liaise with various stakeholders, including the Operations Manager, Clinic Owners and Partners, Group Managers, and internal stakeholders within the centre
Monitor budget, uploading invoices, bank reconciliation, payment advice
Staff onboarding and training
Point of contact for all clinic enquiries and complaints
The Successful Candidate
Practice Management in the Healthcare Industry - 1 year preferred
Strong organisational and time management skills
Outstanding communication and customer service skills
A passion for people and a personable approach
