AddressAbout the Firm:
We’re an AI powered advisory bridging the gap between strategy and operations and adapting to our clients as they evolve. With a focus on legal, risk, governance, and compliance advisory services. Thriving on enabling growth opportunities, and leveraging all your skills, we are creating a team that is diverse and proactive.
What we offer you:
● Hybrid WFH options, flexible ways of working
● Competitive salary package
● Supportive, inclusive and professional working environment
● A fast-paced, supportive team environment that facilitates innovative thinking and challenges highly intelligent and motivated people.
About the role:
We are looking for a Practice Manager who will be responsible for providing administrative support to the firm, managing customer records through CRM, and assisting with the recruitment and onboarding of advisers.
As a Practice Manager, you will work closely with the CEO to ensure the day-to-day running of the firm is smooth and efficient. This is an excellent opportunity to gain exposure to all facets of the company and grow within the organisation. The ideal candidate is self-directed, detail-oriented, and takes pride in their work.
What we’re looking for in you
● Pays very close attention to detail; relentlessly seeking to prevent and minimise errors
● Self-directed, takes initiative – performs tasks without being directed, sees problems and solves them without being asked
● Multi-skilled and able to work across multiple areas of the firm
● Ability to work independently as well as collaboratively when we’re together as a team
● Adaptable to change and growth
● Pragmatic – knows that we are running a small business and puts in appropriate processes instead of processes for a large enterprise
● Pride – takes pride in their work, in themselves and strives for high quality
● Ability to grow with the responsibilities required as the company grows
Key Responsibilities
● Providing day-to-day administrative support
● Microsoft Word (formatting/conversions/compares)
● Microsoft Excel, PowerPoint, Teams
● Management of workflow/project management tools
● Attend meetings and circulate actions
● Support staff in the practice
● Manage logistics of events, liaise with event and conference contacts
● Maintain and update client records through CRM
● Develop CRM management systems and processes
● Ensuring accurate and timely preparation of monthly bills, including document management for each monthly billing cycle
● Generate tax invoices Create weekly and monthly time reports for advisers
● Provide basic IT support
Skills and Competencies
● 5+ years of related experience required in working in an executive assistant role supporting C-Level executives
● Advanced Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
● Experience using CRM systems such as PipeDrive, Salesforce and Hubspot
● Experience using any accounting and invoicing systems such as Xero.
● Experience using any task management or project management systems such as Trello, Asana or Monday.com
● Excellent verbal and written communication skills.
● Detail-oriented and good time management skills and ability to prioritise work.
● Has a strong business sense and can decipher priorities and make sound judgment calls when needed.
● Ability to take initiative, anticipate needs and exercise independent/sound judgment.
● Ability to think outside of the box with a sense of urgency.
Here are our values:
● Customer First. At the very heart of our business is our ability to understand our client’s problem and serve.
● Always Insightful. We learn as much from our client’s as they learn from us. We strive to add value in every situation. We love to co-create solutions.
● Driven. We get stuff done because we are problem solvers who don’t quit.
● Agile mindset. We share a commitment towards continuous small improvements so that we can make our tomorrows better than our todays.
● Integrity at our core. Doing what is right and just is our north star.
● Bring the Fun! We crave time together and we are so proud of our tribe. Putting things in perspective is our strength.
How To Apply:
Please click on the ‘Apply for this job’ button or email *****@ethikagroup.com.au direct.
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