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SalaryPrincipal Technical Lead –Product
Permanent/ Ongoingrole with NSW Telco
Salary - $139,787-$161,663
Flexible location –role can be based in Sydney / Bathurst / Gosford
Hybridworking options available and all flexible working arrangements considered.
Anexciting ongoing opportunity has arisen for a Technical Lead to join the NSWTelco Authority, a rapidly growing part of Digital.NSW within the Department ofCustomer Service.
Thesuccessful candidate will be a highly experienced individual and play a keyrole in providing technical and strategic leadership within the product team.
Youwill be joining a friendly, fast-paced, dynamic, and diverse team who ispassionate about keeping people and places safe.
We arean inclusive employer that fully supports flexible working and values ourpeople for their diverse ideas, backgrounds, and skills. We are committed tobuilding a workplace that reflects the community we serve and welcomeapplications from everyone.
The role sits Product Team, within the Digital and Technology business unit of NSW Telco Authority.
Opportunitiesthis impactful don't come around often. Don't let this one pass you by!
In this role you will:
The NSW Telco Authorityis looking for a Technical Lead – Product to lead and manage the development ofthe technology solutions, standards, compliance, and mapping of the business tosystems/technical requirements to ensure they are in line with enterprisearchitectural plans and business unit’s strategy.
Key Accountabilities will include:
Provide strategic advice for future investment in ICT products to support business objectives.
Develop ICT architectures and standards for the organisation that support the implementation of the ICT strategy.
Translate business practices and processes into architectures to enable delivery of appropriate solutions
Develop and manage implementation of ICT technology road maps aligned with the ICT and business strategy to ensure fit for purpose solutions.
Undertake research, horizon scanning and analysis to identify future ICT trends, and assess applicability to support business objectives.
To be successful inthis role you will need
Your experience in strategic end-to-end delivery as a Technical Lead within a product development team empowers you to drive successful product outcomes by balancing technical excellence with business goals.
With experience in Technical Leadership, you’ll be responsible for resolving complex technical issues, developing your team’s capabilities, ensuring projects’ overall architecture consistency and scalability, identifying key technical risks, implementing mitigations, and delivering high-quality technical solutions to clients.
As an expert thought leader and innovator, your responsibilities encompass several critical aspects: you keep up to date with the latest connectivity breakthroughs, keep the team at the forefront of research and development and effectively communicate across stakeholder groups.
With experience in solution delivery, you’ll seamlessly blend cutting-edge deep learning technologies with traditional simulations to create impactful solutions. This dynamic mix of technical implementation and conceptual thinking ensures that you remain at the forefront of innovation.
Success in this rolerequires a blend of technical expertise, communication skills, strategic andinnovative thinking!
What weneed from you:
An up-to-date CV and a brief cover letter outlininghow your skills and experience are aligned to the role.
For enquiries regarding thisposition, please contact Daniel Wright – Daniel. *******@customerservice.nsw.go.au.
For enquiries relating torecruitment please contact **********@customerservice.nsw.gov.auAbout NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network todeliver radio communications for frontline responders.
We work with emergency services andtelecommunications carriers to protect communications assets during emergenciesand natural disasters.
NSWTA is a delivery agency withresponsibility for over $1.5 billion in key NSW Government projects thatconnect communities and support emergency services.
We lead and coordinate whole-of-governmentconnectivity strategy to bridge the digital divide and help keep people andplaces safe.
NSWTA operates as a standalone Statutory Authority withinthe Department of Customer Service. We promote flexibility and we will considerpart time, job share and other flexible arrangements.
We’reproud of our customer-centric, people-first culture and it is key to thesuccess of our fast-moving, high-performance organisation, where our people andpartners live and breathe our values of Integrity, Trust, Service andAccountability.
Weunderstand the importance of continuing to learn and grow in your career andprovide a range of training and development opportunities to keep upskillingand nurturing our people. We’re also committed to creating opportunities forjob mobility and new experiences within our organisation or the wider publicsector.
For more information, go toNSW TelcoAuthority
Salary Grade11/12, with the base salary for this role startingat $139,787 base plus superannuation
Click Here to access the Role Description
For enquiries relating to recruitment pleasecontact Neha Bajaj via **********@customerservice.nsw.gov.au.
Visit the to prepare for the recruitment process by accessingpractice application and interview questions based on the focus capabilitieslisted in the role description.
Closing Date: 7th March 2024, Thursday (9:59 am)
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.
You Belong Here
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via **********@customerservice.nsw.gov.au or 02 9494 8***.
For more information, please visit
