Private Patient Liaison Officer

View PositionPosition DetailsReference Number 25885
Position Title Private Patient Liaison Officer
Employment Type Ongoing Full Time
Service Finance & Corporate Services
Location Parkville
Salary $81,463.00 to $90,392.00
Hours Per Week 38
Position Summary

• Full time, ongoing role
• Parkville location, with multiple public transport options available
• $81,463 - $90,392 + salary packaging + super + 5 weeks annual leave

The Royal Women’s Hospital is Australia’s first and largest tertiary hospital dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.About Finance
The Finance department brings a commercial perspective to business decision making and supports the Royal Women's business performance by providing the appropriate financial and business information and advice, as well as driving the organisation's business risk management programAbout the roleAs a Private Patient Liaison you will be responsible for the effective administration of private, compensable and ineligible patients, and increasing revenue from chargeable patient activity by:

• Providing the full Private Patient Liaison Officer and inpatient billing functionality
• Assisting patients and staff with private pathway queries and claims processing
• Facilitating training and education sessions for clinical and administrative staff to promote awareness around chargeable patients
• Administrative tasks including updating data bases, running audit reports and eligibility checks

About youYou’ll bring with you:

• Strong interpersonal and communication skills
• Experience in inpatient billing in the public health sector
• Competency to interpret/analyse data and produce clear concise reports
• Demonstrated ability to build rapport, negotiate and form relationships with patients and staff at all levels

Our benefitsAt the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

• $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end of journey facilities for cyclists
• Onsite childcare centre and breastfeeding rooms
• Mentoring, learning and career development opportunities
• Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave options

Inclusion and belongingThe Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, physically, linguistically, culturally and/or gender diverse, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited.Join us!If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory National Police Check, a Working with Children Check and three COVID-19 vaccinations, and may include a range of additional vaccinations including influenza, as required by the Department of Health. If you need assistance or require any reasonable adjustments to fully participate in the application or interview process, you are welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and we encourage you to still submit an application if you have relevant experience you could apply to this role.
Contact Person Natalie Harris
Contact Number (03) 8345 2930
Closing Date 22/05/2024
Position Description Private Patient Liaison Officer 2024.pdfSharePlease note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.