Process Analyst

The Insurance Commission is a State owned Government Trading Enterprise that provides motor injury insurance to almost two million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government.Generating $1.5 billion in annual revenue and earnings and with total assets of approximately $7 billion, the Insurance Commission is a substantial self–funded statutory authority.The Insurance Commission’s commitment to a high performance corporate culture, having a workforce that reflects the diversity of our customers and continuous improvement is creating new opportunities for talented people to improve service delivery.The RoleWe have a new and exciting permanent opportunity available within the Business Services Branch. In this role you will apply business and data analysis practices and methodologies to support and influence process and system improvements. You will initiate complex analysis, evaluation and research tasks related to strategic and operational business service matters.The successful applicant will represent the Corporate Services Division on process change projects and assist the Manager to understand process issues and improvement opportunities, developing and implementing innovative solutions.A competitive salary will be offered to the successful applicant commensurate with skills and experience.The PersonYou will align with our values and have the capability to:

• develop innovative solutions to complex problems;
• organise work to reflect priorities and achieve outcomes within timelines for self and the project team;
• establish and maintain effective relationships with a broad range of stakeholders;
• show initiative and a commitment to following up on matters, proactively sourcing information and drawing onavailable resources to provide quality service delivery;
• present ideas and information in a concise and compelling manner; and
• apply business and data analysis practices and methodologies including process review, mapping/modelling and testing.

Training, coaching and mentoring will be provided.Workplace DiversityThe Insurance Commission aims to have a workforce that reflects the diversity of our customers and encourages applications from women, young people, Indigenous Australians, people from culturally and linguistically diverse backgrounds and people with disability.We are committed to making reasonable adjustments to prove a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application and throughout the recruitment process. All information provided is private and confidential and will only be used for the purposes of providing reasonable adjustments.Partnership with the National Disability Recruitment CoordinatorWe have partnered with ) to help us build a more inclusive environment and meets the objectives outlined in our Human Resource Blueprint and the Disability Access and Inclusion Plan. Further information about their services is available on their website.Application RequirementsTo be considered, applicants are encouraged to provide a detailed resume and a two page response addressing all the work related requirements for the role contained in the job description form.Please note that interviews will be held late April 2024.Appointment InformationIn addition to the immediately available position, appointments may be made from this process within a twelve month period to similar positions that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency.Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process.Any offer of employment is conditional upon the satisfactory completion of pre-employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check).What You’ll EnjoyBenefits of working with us include flexible working arrangements, career development opportunities and a Perth CBD location close to transport hubs. For more information, refer to our page.EnquiriesFor further information about the role please contact Vu Le, Business Services Manger on (08) 9264 3516.If you have any technical difficulties in applying or access needs that may require adjustments during the application and interview process please contact HR on (08) 9264 3709 or email .Please also contact us if you require alternative documents and language formats or refer to our website for accessibility, alternative formats translation and relay services.