Address• Full time permanent with flexible working available
• Thriving South Australian based Head Office
• Supportive and high performing team environment
We C U SA
At Credit Union SA we are as passionate about our state as the over 54,000 people who choose us for their everyday banking needs. They know that we are here to help them thrive because we are South Australians too! We are a member owned organisation, which means we put our members interests at the centre of what we do, so our focus is on them, their families, and communities.
We use our profits to benefit our members and the local community to help South Australians thrive. That’s our purpose and what we do every day through our partnerships with local organisations such as Zahra Foundation, St John’s Youth Services and Foodbank SA. The education community is also part of our identity, with our School Impact Program offering essential funding for schools we’ve pledged $1 million dollars over the next ten years to support future generations in our great state.
Thrive at Credit Union SA
At Credit Union SA, we want you to feel comfortable and empowered in your work. We value and support diverse thinking, collaboration and innovation. We are committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from people of all backgrounds, experience and cultures. We appreciate people who have integrity, a desire to help others and the motivation to work to their full potential. We love to see our staff grow and succeed in their careers, so they can thrive, and with many of our staff having progressed their careers with us, we think we are doing something right. Understanding thriving comes in many forms, we offer a range of benefits for our staff including a free on-site gym, a paid day off to celebrate your birthday, and another paid day off each quarter to help you do the things that fill your cup. That’s 5 extra days of leave on top of career development opportunities and a range of discounts through our staff banking benefits and special deals and offers all year round from our partners.
About the Role
We’re looking for a passionate and driven Product Analyst who will be responsible for contributing to the achievement of an optimised portfolio through competitive products and a compelling value proposition.
This role supports the management and optimisation of our Deposit, Lending, Insurance and Foreign Exchange product portfolio, while focussing on portfolio management, risk management, continuous improvement, member (customer) experience and service management.
The responsibilities of this role include but are not limited to the following:
• Contributing to the development and achievement of portfolio growth and revenue targets
• Identification and implementation of opportunities to improve portfolio performance
• Maintaining expert knowledge of industry/market trends and competitor products
• Development of interest rate and fee recommendations, including financial modelling and detailed analysis based on internal and external factors
• Preparation of reports and submissions for consideration by pricing and other internal committees with a high degree of accuracy
• Efficient implementation of new product developments and changes managing impacts through the organisation
• Representing the Product team on key projects and initiatives and taking on / leading key work items with the support of your leader
• Ensuring product materials and sales practices are compliant with applicable laws, industry codes of practice, best practice guidelines and the Credit Union’s internal policies
• Ensuring products are managed in a manner consistent with the Credit Union’s risk appetite – proactively managing risks and issues
• Identification of new product opportunities and enhancements to existing products
• Maintenance and optimisation of product related policies, procedures and forms
• Implementation of agreed projects and initiatives with a focus on quality and member experience
• Providing a high level of support to sales and support staff on all product related matters
• Development and delivery of appropriate tools and guidelines for frontline sales and support staff
• Actively participating in performance and development to support a high performing culture supporting the execution of strategic objectives in line with Credit Union SA’s values.
About you
You will need to have experience and demonstrated knowledge in the following areas and be able to address the below in your Cover/Application Letter:
• Intermediate Excel skills including data analysis and strong financial numeracy
• Positive, proactive and results focused attitude and behaviour
• A high level of accuracy and attention to detail as recommendations can materially impact the Credit Union’s performance
• High level of energy and enthusiasm, with a passion for excellence
• Highly developed verbal and written communication skills
• Ability to build relationships with a broad range of stakeholders
• The ability to solve complex business problems and find optimal solutions
• The ability to break down work into sizeable chunks to deliver on outcomes and meet deadlines
• Demonstrated ability to work collaboratively to achieve positive change
• Microsoft Office proficiency
• Communication, Listening & Questioning Skills
• Problem Solving Skills
• Time Management Skills
• Attention to detail
• Degree in Business, Finance, Economics, Law or similar
Some further desirable attributes that will be looked on favourably include:
• Experience in Financial Services, Product Management, Law, Risk, Finance or Economics
• Experience and knowledge of banking laws and regulations.
As an equal opportunity employer, Credit Union SA has created a workplace that actively seeks to include, welcome and values the contribution of all people. We encourage applications from all suitably experienced individuals.
We are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open so encourage you to submit your application at your earliest opportunity.
For a copy of the position description, please visit our website.
Applications in Microsoft Word or pdf format only should be addressed to the attention of Steve Newman, Senior Manager People & Development.
Quoting Reference Number: V0292
Please click on the 'Apply' button to lodge your application.
