Address
Form of workWe’re a world leading tourism company, passionate about helping travellers explore cultures, experience places and connect with others, to live an enriched life. With over 95 years’ of experience and with team members across the globe, we know travel and pride ourselves on delivering 5 star customer service and experiences of a lifetime.
Are you passionate about crafting unforgettable travel experiences? We’re seeking a dynamic Product Manager with knowledge of river cruising and experience designing group tours in Europe. Reporting to the Head of Product, you will be responsible for developing and scheduling unique experiences to give our product a competitive advantage and managing key relationships with internal stakeholders to optimise sales of the product.
Key Responsibilities:
- Develop and implement innovative group tour itineraries across Europe, ensuring a seamless and memorable travel experience.
- Collaborate with cross-functional teams to coordinate and manage logistics, inventory, pricing, promotions and marketing, ensuring we achieve our profitable revenue objectives
- Conduct market research to stay informed about travel trends, customer preferences, and competitive offerings.
- Support with procurement of hotels and services
- Analyse performance metrics and customer feedback to continually optimise and refine tour offerings.
- Lead and develop a small product team
ABOUT YOU
- Proven experience in product management within the travel industry, with a focus on designing group tours and river cruising.
- In-depth knowledge of European destinations, cultural nuances, and attractions.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Passion for travel and a keen understanding of the Australian market's preferences.
WHAT WE OFFER
- Experience our premium products with familiarisation trips
- Flexible workplace culture with hybrid working model
- Bonus week of leave if requirements met
- Highly engaged team and great company culture
- Chance to give back via our workplace giving initiatives through our One Tomorrow Foundation including volunteer leave
- Holistic wellbeing program and learning & development opportunities
OUR VALUES
Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.
- Genuine service - We genuinely care about the experience we create for our guests, trade partners and internal stakeholders
- Better together - We are better when we connect and collaborate, valuing all opinions
- For tomorrow - We pursue opportunities to grow, embracing change and learning from our mistakes. We choose the long-term view over short-term benefits
- Celebrate the moments - We like to have fun at work and share a positive attitude. We celebrate our successes, no matter how big or small. A win for one of us is a win for all
If you're ready to shape exceptional travel experiences and have the skills to create European group tours, we want to hear from you. Join our team and be a key player in delivering unforgettable experiences!
Apply now with your resume and a cover letter highlighting your relevant experience.
