AddressOur story
Our journey to transform BEN into and bigger, better, stronger, and more impactful business is well underway. Our Transformation will radicallysimplify our business, modernise our technology and digitise our customer journeys,supporting our people to provide exceptional service and relevant solutions to meet customer needs.
Historically BEN Business Banking and Rural Bank have existed as two entirely separate businesses, with Rural previously existing as a separate banking organisation. Since 2019 activity has gradually been underway to bring the two businesses together into a consolidated Business & Agri (Rural) division of BEN.
During 2024 the formal migration will be undertaken to move Rural across to BEN products, platforms, policies, and processes. To support this consolidation, and the future growth of the combined Business & Agri division, there is also the introduction of a new consolidated CRM and end-to-end product origination platform happening simultaneously.
From 2025 onwards Business & Agri will look to evolve and further build out its new consolidated ecosystem, leveraging modern release and change methods to accelerate features and capabilities that will benefit customers and bankers.
As the Program Director you'll own...
- Program Delivery - leading end-to-end delivery of a significant and complex strategic transformation program including introduction of a new banking platform, CRM, Data Lakehouse integrations, multiple customer migrations, to a hard regulatory deadline whilst managing dependencies, vendors, and risks.
- Governance - Managing conflicting priorities, including shared resources, release schedules. Providing executive reporting and managing / influencing stakeholders as part of key decision-making and alignment.
- Stakeholder Management - building trusted relationships with stakeholders to ensure delivery aligns with business strategy.
- Financial Management - bringing and "owners' mindset" to managing the programs' budget; monitoring expenditures and costs against delivered and realised benefits as the program progresses. Expertise in contract negotiation, is vital.
- Delivery Standards - partnering with the Enterprise PMO to lead and drive improvements to delivery frameworks, ways of working and execution governance across BEN.
- Risk Management - pro-actively identifying, monitoring and mitigating risks across programs and ensuring appropriate Management and Board transparency.
- Delivery Leadership - growing and leading a delivery team and managing resources effectively to deliver outcomes.
- People Leadership - leading a team of Program Managers, coaching, development and removing roadblocks.
About you
The ideal candidate will have equivalent experience in a similar senior capacity, exceptional leadership abilities are crucial, enabling the guidance and empowerment of teams to successfully deliver outcomes, overcoming obstacles.
- Stakeholder Management - you are experienced at leading and influencing a range of business, technical and partner stakeholders to deliver value and change at speed. You always hold yourself and others accountable.
- Governance and Planning - you know how to optimise the valuable investments made into the Business & Agri ecosystem for safe and on time delivery of benefits to customers, bankers, and the enterprise.
- Vendor Management - you have a strong track record of managing multiple 3rd party vendors to deliver outcomes (in both time and materials and fixed price arrangements) and know what needs to be in place to ensure a productive and commercial relationship.
- Banking - you have a deep understanding of the methods and points of value in delivering to a modern Business and Agri division and for commercial oriented banking customers.
- Execution & Problem Solving - you make well-considered decisions, plan and deliver quality outcomes. You love to problem-solve and act with integrity. You have demonstrated capability in handling complex technology and trade-offs to achieve project and commercial goals.
- Innovative & Transformative - you constructively challenge the status quo and offers alternatives. Seeking to improve ways of working and being open to new ideas and experiences comes naturally.
- Resilient - you can work through challenges and work intensity, remaining focused on the customer and the bigger picture outcomes that will benefit BEN and its key stakeholders.
- Attitude - you are someone who understands that to thrive and survive in a high-performance team environment, a sense of humour is everything!
Our community is a place to thrive in if you enjoy working in a changing environment and thinking of creative solutions.
We offer flexible work options that put our people first, and a hybrid model with a minimum of two days in our Docklands Head Office per week.
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.
About Bendigo Bank
With over 7,000 employees, we are Australian's most trusted retail bank, our purpose is - 'to feed into the prosperity of our customers and communities, not off it'. We are one of Australia's most trusted brands and this isn't something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at!
Find out more about us and our incredible history here: bendigoadelaide.com.au/about-us
Our perks and benefits:
Belong to a wonderful team of people. Know how we know they're great to work with? They told us! Great benefits, work life balance, and flexibility.
- Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that!
- We know the last few years have been rough, so we have partnered with Sonder as our wellness provider. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.
So, what are you waiting for? Come and join the better big bank!
Still in two minds?
Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don't tick every box we still want to see your application!
Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!
We don't want you to be missed, so please note that directly emailed CV's may not be picked up by the system and may risk being missed from the process.
We love the support recruitment agencies give businesses every day, however, we have got this. Our superstar recruiters will reach out to our fabulous panel if we need a helping hand.
