AddressAO4 Program Engagement Officer
Overview:
The AO4 Program Engagement Officer will play a crucial role in supporting the Customer and Stakeholder Management (CSM) team. The primary responsibility will be to address the shortfall of specialised resources required for community engagement and communication services across active and upcoming projects. Specifically, the officer will focus on building strong relationships with external stakeholders impacted by various projects and implementing strategies to ensure successful engagement with stakeholders.
Key Responsibilities:
Stakeholder Engagement
- Develop and maintain strong relationships with external stakeholders impacted by various projects.
Web Development
- Update and maintain project web pages and provide analytic reports and updates as necessary.
Social Pinpoint
- Develop and manage Social Pinpoint web pages to facilitate community engagement and feedback.
Communication Materials
- Produce proactive communication materials such as media statements, flyers, construction updates, and newsletters.
Issue Resolution
- Address low-level stakeholder issues and concerns promptly and effectively.
Correspondence Management
- Manage correspondence tracker to ensure timely responses to stakeholder inquiries.
Data Management
- Source stakeholders contact details and lot number information and enter them into spreadsheets and consultation manager.
Qualifications and Skills:
- Strong communication and interpersonal skills.
- Experience in stakeholder engagement and management.
- Proficiency in web development and content management.
- Ability to produce clear and effective communication materials.
- Excellent problem-solving and issue resolution abilities.
- Strong organizational and data management skills.
- Proficiency in using Social Pinpoint or similar community engagement platforms is desirable.
Contract Length & Pay Rate:
- Contract to December 2026 – no further extensions.
- Up to $54 per hour + Super
How to Apply
Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.
Call George Wright on 0480 011 *** or email *******@whizdom.com.au for any further information.
Applications close on 13th June 2024
Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.
