AddressAbout the Opportunity
Are you ready to make a real impact? As a Therapeutic Program Facilitator at Serco, you'll be responsible for delivering transformative, manual-based interventions designed to address a variety of offending behaviors and support positive behavioral change. Reporting to the Programs Manager and working under the supervision of a Senior Supervisor, you will co-facilitate groups of up to 12 prisoners, helping them address their behaviors, reduce reoffending risks, and meet their individual needs. Additionally, you will prepare detailed clinical reports, case notes, and defendable documentation to accurately record offender progress.
This is your chance to start with a job and stay for a career, with extensive growth opportunities across Serco’s diverse contracts. We are dedicated to the professional development of our team members and committed to fostering a supportive and dynamic work environment.
What you’ll be doing
You are a passionate and dedicated professional who thrives in challenging situations, managing diverse groups with complex needs. Your adaptable facilitation style ensures that you meet the unique needs of each client, delivering content clearly and effectively. With a strong commitment to driving positive change, you support all individuals with a non-judgmental attitude. You are motivated to engage in reflective practice, continuously enhancing your clinical skills to excel in both group and individual facilitation.
Your ideal skills & experience
- Proven experience in group facilitation, especially with offenders or individuals facing complex mental health and behavioral challenges.
- Qualifications in Psychology or Social Work.
- Experience in correctional, welfare, or other institutional settings (preferred).
- Strong and accurate report writing skills.
- Ability to prioritize workload and manage tasks efficiently.
- High levels of personal integrity and ethical behavior.
You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.
Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.
About us – Serco & proud
At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services.
To learn more please visit www.serco.com/aspac
Why Join Us
- You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
- You’ll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
- We Invest in you: Accelerate your career through our learning & development opportunities - think skills-based training, defined career pathways & fantastic internal mobility opportunities across the group!
If you’re inspired to make a positive difference, apply now.
Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging
