- $104,841 + super + not for profit salary packaging benefits
- Permanent Full Time Contract
- Location: New Town TAS 7008
- Make a meaningful difference to the lives of Australians in need
Life at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more and .
Your OpportunityAs the first point of contact for people seeking support and guidance regarding concerns for children, young people, and their families, our Strong Families, Safe Kids Advice & Referral line (SFSK) service plays a crucial role in ensuring the well-being and safety of our community's most vulnerable members. We pride ourselves on offering a comprehensive network of both government and non-government resources, facilitating early interventions, and working toward positive outcomes for children and families.Co-located at St Johns Park, New Town as a
Program Manager you will have the opportunity to lead an exceptional team, who oversee the coordination of services and ensure that assistance is provided promptly and effectively. Whether it's offering valuable advice and information, facilitating referrals to other support services, or collaborating closely with Child Safety Services for further assessment when necessary, your values based leadership will be driving positive change and promoting the welfare of children and families across Tasmania. This role offers a level of autonomy and will require a high level of organisational skills, teamwork, and collaboration across multiple organisations.
Your Key Responsibilities- Build and maintain an effective and skilled team by establishing role clarity at direct report level ensuring that performance expectations, development and accountabilities are clearly set and reviewed regularly.
- Coach and Mentor team to enhance capability, development, and self-awareness including mastery of wellness and confidence in resilience.
- Conduct staff performance discussions when required including setting priorities and outcomes, planning, and organising work and monitoring workflows, and assist in conflict resolution.
- Action and accountability driven to achieve results in line with set timeframes.
- Influence operational activities by contributing to the on-going service development and improvement via strategic and continuous improvement initiatives.
- Develop and uphold positive, effective working relationships with key stakeholders within the community.
Requirements for SuccessWith a significant background of management experience in the Child, Youth & Family and/or Community Services sectors, you will be confident in your values-based leadership, people management skills and knowledge of complex service delivery settings. Other requirements include:
- Relevant degree with management experience or associate diploma with substantial management experience is required.
- Action oriented and takes accountability to achieve results in line with set timeframes.
- Strong interpersonal skills to build and maintains sustainable, positive internal and external relationships.
- Highly developed communication, coaching, training, negotiation, and problem-solving ability.
- Confident working in ambiguity and complexity by identifying risks, issues, and opportunities.
- Demonstrated delivery of service outcomes on time and compliant with funding requirements.
- Full driver licence with no restrictions
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our CultureOur innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.If you live with disability and require support to submit your application, please email or visit our for additional contact details.Find out more about a .
Your BenefitsTo ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
- Rewarding work – every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via
) * Free external, confidential counselling and access to
. * Volunteering opportunities
- Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
How To ApplyTo be considered for this opportunity, click ‘apply’ and send your application today!As a committed employer, we will respond to your application.Applications for this role are shortlisted as received and we are interviewing through the advertising period.
Apply quickly to be considered for this engaging and encouraging role.
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