Program Manager - Second-Hand Motor Vehicle Program

About us

The Department of Government Services was established in 2023 to improve the experience for Victorian's doing business and interacting with the government. 

Department of Government Services brings together Digital Victoria, Service Victoria, Local Government Victoria, Consumer Affairs Victoria, the grant program centre and consolidates procurement policy, and whole of Victorian government telecommunications policy as well as the Working With Children Checks and Births, Deaths and Marriages. Oversight of Cenitex and the Public Record Office Victoria also transfers to DGS. 

We are Victoria's consumer affairs regulator, operating within the national consumer protection framework. Our vision is a fair and competitive marketplace in Victoria. CAV regulates over 30 different Acts and their associated Regulations. 

About the role

We have an opportunity for an individual to join us as Program Manager, Second-hand Motor Vehicle Program on a fixed term basis until November 2025.

Reporting to the General Manager, Performance & Outcomes, the role of Program Manager, Second-hand Motor Vehicle Program is the lead role in a national program of work involving national and interstate regulators and other stakeholders.  The program of work aims to identify opportunities for improved regulation in the second-hand Motor Vehicle market. 

This role will manage and oversee a national program of work being developed to better understand the regulatory landscape and engage in problem-solving to identify and explore opportunities for improved regulation of this space.

Key Accountabilities include:

• Developing, implementing, and leading the national Second-hand Motor Vehicle Program of work, ensuring program and project deliverables are delivered on time, on budget and meet desired results, and that policies, processes and systems are in place to support delivery.
• Sourcing and coordinating diverse and diffuse resources located across CAV, obtaining support and buy-in as required, particularly from managers, for planning, execution and reporting purposes.
• Providing strategic and high-level authoritative advice to the General Manager Performance & Outcomes and Director Regulatory Services on related operational and strategic issues.
• Strategically managing relationships with internal and external stakeholders, including building and maintaining professional working relationships.

Please refer to the position description for further details.

About you

To be considered for the role, you must be able to demonstrate:

1    Experience in managing program delivery to achieve specific outcomes.

2    Experience in translating strategic goals to operational actions and outcomes highly desirable.

3    Knowledge of, and or relevant experience in regulatory environment highly desirable.

4    Ability to assist in the planning and management for the involvement of national co-regulators and stakeholders in the delivery of Secondhand Motor Vehicle Program and projects to meet CAV and Government policy objectives.

5    Experience preparing and presenting detailed, comprehensive reports, Ministerial briefs, papers on complex policy and operational issues, and ad hoc reports and correspondence.

A relevant tertiary qualification is desirable but not essential.

This role may require regional travel, a current Victorian Driver Licence is desirable.

How to apply

Apply before the advertised closing date 11:59pm 5 February 2024. All applications should include:

• a resume; and
• a cover letter

Internal VPS employees are strongly advised to apply though the Jobs, Skills Exchange (JSE) platform.

Other relevant information

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.

This position is only open to applicants with relevant rights to work in Australia.

Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.

DGS actively promotes diversity, inclusion, and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles in DGS can be worked flexibly, however it may differ from role to role.

The Department of Government Services is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.