Program Officer (Talent Pool)

Role Title:  Program Officer (talent pool) (REQ478806)

•    Employment type: full-time and part-time, temporary 12 months and less
•    35 hour working week, in a hybrid working environment  
•    Conveniently located in Sydney CBD or Gladesville, close to public transport 

About this role                                        

Please note this is a Recruitment Pool advertisement. If you are successful as part of this assessment process, you may be contacted for current or upcoming vacancies. The HPCA has offices at two locations, Gladesville and Sydney CBD. Please specify your preferred location on your application

Crown Clerk 5/6, salary from $93,295 - $102,941 plus Super and annual leave loading

For more information, read the full Role Descriptions: 

What you'll be doing
 
Roles will be allocated responsibility in one or more areas, such as: 
• processing of complaints received by the Councils in relation to potential misconduct
• managing health practitioners whose health is impaired 
• managing health practitioners whose professional performance is unsatisfactory 
 

About you 
 
We are seeking motivated and committed individuals with: 
• Demonstrated experience in providing high quality administrative support to committees and delegates, preferably within a regulatory environment. 
• Well-developed organisational skills and proven ability to manage high volume workloads, to work autonomously and be proactive
• High level of understanding of confidentiality and privacy requirements; ability to be sensitive and discreet in a range of situations
• Experience in the review / development of operational policies and procedures
 

How to apply

All applicants must review the role description and apply by submitting an up-to-date resume (up to 5 pages) and responses to 2 targeted questions
 
1.    Describe a time when you effectively communicated complex, timely and accurate information to a distressed customer or stakeholder. What were the steps taken and what was the outcome? (No more than about half a page in total). 
2.    Outline your strategies for managing a complex caseload and frequently changing competing priorities. How do you ensure you meet deadlines whilst maintaining a high-quality standard of work? (No more than about half a page in total).
 

For role related queries or questions please contact Rachel Dogger, Team Leader on *************@health.nsw.gov.au and quote REQ478806.

  
Closing Date: 21 April 2024

Working at Health Professional Councils Authority

The Health Professional Councils Authority (HPCA) is an executive agency of the NSW Ministry of Health.  We play an important role in protecting the health and safety of the public by supporting the 15 NSW Health Professional Councils in managing complaints about NSW health practitioners.
 

Benefits

• hybrid working arrangements 
• flex leave on top of annual leave
• great learning and development opportunities including LinkedIn learning
• employee support services
• fitness passport 
 

Our commitment to Diversity and Inclusion 

At the HPCA we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
 
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply please visit The Stepping Up Initiative.
 
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.
 
 
Additional information

1. This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. 
2. This is a temporary role and there may be opportunities for ongoing employment at grade
3. For more information on applying visit the Ministry of Health Career portal
4. Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role
 
Considering the significant risks posed by COVID-19, the Ministry of Health expects all workers to be fully vaccinated against COVID-19, and you will be required to show proof of your COVID-19 vaccination status prior to securing this role. 
 
 
Applications Close: 23:59pm on 21 April 2024