Programmatic Account Manager

About us
Broadsign is a global tech leader with a mission to make it easier than ever for media owners, agencies, and brands to harness the power of out-of-home (OOH) and connect with audiences across the globe. Lighting up airports, shopping malls, health clinics, transit systems, and more, our platform powers messaging at the heart of people’s lives. We believe in a world where digital and real-life experiences collide. Where campaigns drive growth, build excitement, and prompt innovation. Where digital interactions inspire conversations and connect communities. Where bold creativity inspires bright ideas.
We are looking for a Programmatic Account Manager to join our dynamic Programmatic Success team and help drive the continued growth of DOOH. So, if you are motivated, creative, and eager to join a globally connected team, then we want to talk!
About the role :
As a Programmatic Account Manager, you will be taking full responsibility for supporting our APAC media sales team during pre & post-sales activities, from brief responses and media planning to managing delivery & pacing of campaigns as they activate. Additionally, you’ll manage regional media owner relationships to ensure their inventory is available and transactional within Broadsign’s SSP. Day-to-day activities include:
? Support the brief response process to land new accounts across all buyer demand (managed & self-serve) in the assigned region
? Craft effective responses to brief and inventory requests, including robust media plans, campaign design, and best practice recommendations
? Work closely with Sales to identify strategies to grow existing accounts
? Manage the campaign launch process from start to finish, inclusive of strategy recommendation, proactive pacing & optimization, upsells, troubleshooting, and delivery of post-campaign performance reporting
? Utilise Salesforce to ensure all campaign information is accurate
? Leverage a deep understanding of Broadsign’s DSP & SSP, including third-party DSP integrations to communicate best practices for campaign effectiveness
? Proactively use data, trends, market insights, and logic to develop strategic, tailored campaign recommendations and upsell opportunities for continued success
? Work with cross-functional teams for deal creation, ensure inventory availability, and surface feedback to drive platform & feature enhancements
? Support Media Owner onboarding in Reach including go-live calls to support the flow of programmatic revenue on their inventory and deal pricing strategies
? Evangelise newly onboarded inventory within Broadsign and be the APAC programmatic inventory expert
? Act as the initial point of contact for media owner support
What you need to perform in this job :
A client services pro, you’re comfortable managing and growing accounts and able to prioritize effectively. You love learning new technology and teaching it to others. You’re as comfortable diving into Excel to improve a campaign as you are leading a platform demo or consulting with an agency team on strategies for success. You’re a self-starter, always looking for ways to improve the status quo.
? Degree qualification in marketing, communications or equivalent
? At least two years of proven Programmatic Ad Ops, Programmatic Trading, or Account Management experience at either a DSP, publisher, or agency (you excel at being the key point person and expert that the sales team & customers rely on)
? A deep understanding of the digital programmatic ecosystem (DSPs, SSPs, RTB landscape) and digital-out-of-home (DOOH)
? Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
? Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
? A solutions-oriented attitude, getting satisfaction from finding optimal solutions to meeting client needs & objectives
? A flexible, quick, and organized approach to your work; you can manage multiple tasks and perform well under pressure
? A natural inclination to be meticulous & thorough, with a positive ‘can-do’ attitude
But, more importantly, you’re the kind of person who:
? Is passionate about programmatic emerging markets and DOOH advertising; the word ‘Programmatic’ doesn’t intimidate you!
? Consider yourself to be ‘tech-savvy’
? Likes to have your ideas heard and contributions recognized; you will work closely with the entire global Broadsign programmatic team and have the opportunity to share feedback with product & influence outcomes directly
What we bring to the table :
? $500 annual wellness fund to support your mental and physical health and office-related expenses
? Parental leave top-off
? Training & and development opportunities (lunch and learns, agile coach, paid online training, etc.)
? Competitive Vacation time, international company events, etc.