Project Assistant

Job description
Australia’s peak communications consumer body is seeking a part-time Project Assistant to support the service.

• Hybrid work environment
• Flexible working hours
• 12-month part-time contract position, with possibility of extension

About ACCAN:
The Australian Communications Consumer Action Network ( ) is a not-for-profit organisation and Australia’s peak body representing the interests of all consumers in communications issues. ACCAN is an important voice promoting accessible, affordable and available communications services that enhance the lives of consumers.
The Accessible Telecoms service is managed by ACCAN and is delivered via a website and a contact centre.
About the role:
The Project Assistant will support the Accessible Telecoms team in a range of administrative and marketing duties, focused on helping raise community awareness of this valuable service.
Some of the tasks include:

• build the profile of the AT service through public relations and marketing activities using the AT website, social media, print and other mediums
• answer calls, emails and chats from consumers and logging each interaction.
• produce mailouts, administer spreadsheets and reporting
• develop & disseminate materials such as tip sheets, blogs and newsletters
• organise meetings, seminars and outreach activities.

Essential Skills for the position:

• Experience in administrative and/or communications roles.
• Excellent oral and written communication skills, including the ability to draft a range of copy, for social media, newsletters and promotional campaigns.
• Demonstrated understanding of social media, including advertising through platforms such as Google, Facebook and LinkedIn.
• Strong attention to detail
• Experience using Microsoft Office (Word, Excel and Outlook).
• Self-motivated and able to follow procedures and work independently to meet deadlines.
• Flexible and willing to perform other tasks as assigned.
• Familiarity with marketing and/or public relations strategies
• Ability to synthesise information to write concisely and informatively for both internal and external audiences

Desired Skills for position:

• Knowledge or experience with assistive technologies or the disability sector.
• Lived experience of disability.
• Familiar with smartphone and tablet jargon and applications.
• Experience creating accessible digital content.
• Experience using graphic design software and/or platforms such as Canva.
• Interest in the telecommunications industry

What ACCAN offers

• 12-month contract position, with possibility of extension
• Part-time, up to 22.5 hours per week, with flexible working hours (may be considered casual, for the right candidate)
• Modern office in the Sydney CBD and flexible WFH arrangements
• Salary commencement at SCHCADS Award Level 2/3.
• Work laptop and required equipment
• You will be welcomed into a highly efficient, diverse, and supportive team

A position description, including selection criteria, can be obtained from our website at .
Please click Apply Now to submit your application.
For more information, please contact ACCAN’s Director of Operations on or on 02 9288 4000 or via the , using the subject line: Project Assistant enquiry via EthicalJobs.
Please note that our office will be closed from 5pm AEDT Friday 22nd December and reopen on Monday 8th January 2024.
ACCAN is an EEO employer: Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically and religiously diverse backgrounds are encouraged to apply.
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