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SalaryWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more.
In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.
Are you ready to be the driving force behind our incredible Franchise Operations team?
As the Project Coordinator you'll spearhead operations across EssilorLuxottica's Australian and New Zealand franchise network to ensure seamless support for our franchise team, meeting their administrative needs while bringing innovative projects to life. We are looking for a lateral thinker who is looking for an opportunity to digitise and simplify franchise compliance within the framework of regulation and are ready to play an integral role in our transformation.
Join us and be part of a team that's passionate about making a difference in the world of franchising!
Requirements for Success
- Maintenance and continual digitization of our Franchise Toolbox simplifying user templates, information guides and franchise renewals or termination of existing franchises
- Develop document controls and content approval processes controls for all franchise guides, Operations Manuals, Templates, Forms, and store visit file notes.
- Ensure all franchise news updates, compliance documents and templates are easy to locate on SharePoint Team Site or Communication site with relevant user access
- Respond to Service Desk requests in a timely manner
- Work with internal and external stakeholders to execute projects as required whether organically as part of changes in the franchise processes/network to to meet business objectives.
- Providing efficient responses solutions to enquiries from Franchise Partners
- Simplify access and search for all documents held within the Franchise Toolkit
- Coordinate the franchise conference and any relevant roadshows
- Previous Administration and Project Coordination experience
- Demonstrate high level of customer service with the ability to translate regulatory obligations into simple and clear business initiatives for stakeholders
- Ability to write reports, business correspondence, policy, and procedure manuals.
- Advanced knowledge of the following computer applications, Word, Excel, Outlook and SAP
- Ability to build relationships internally and externally with key stakeholders
- Franchise experience advantageous
- Ability to communicate clearly and effectively verbally and in written text
A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:
- A generous yearly product allowance for you to spend across our portfolio of brands
- Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage.
- Abundance of local cafes, a major shopping centre and close to public transport facilities
- Global volunteering opportunities through our OneSight Foundation
- Wide range of career opportunities across the EssilorLuxottica network
- Complimentary full-time concierge services offering an exclusive hotel-style experience!
- Options for a hybrid working environment
- Holiday Club – 1 extra week of annual leave (Totals 5 weeks of annual leave per year)
To be considered for this opportunity, please click apply and send your cover letter and resume today.
As an inclusive, team-first company, our people are at the core of everything we do.
We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms. A unique brand portfolio that includes proprietary brands prestigious licensed brands such as Giorgio Armani, Burberry, Bulgari, Chanel, Valentino and Versace is among EssilorLuxottica's core strengths.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
